How AI Technology Will Transform Customer Engagement
While it might seem like artificial intelligence should stay out of customer service, it’s actually a major advantage for creating great customer experiences. Human interaction is still important, but today’s shoppers expect brands to know their needs and respond quickly and accurately — something AI excels at. AI technology can help identify and meet customer […]
Omnichannel Loyalty Programs: A Comprehensive Guide for Businesses
One of the biggest challenges for any business is getting customers to keep coming back. After all, customer loyalty is what keeps a business thriving. This is why brands offer customer loyalty programs — to maintain lasting relationships and convert them into repeat buyers. However, many brands make a common mistake. They think traditional loyalty […]
Bloomreach Named a Leader in the 2025 Gartner Magic Quadrant for Personalization Engines
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Isadore Uses Bloomreach Engagement To Drive Sustainable Commerce Initiatives
Isadore is an apparel company that creates quality and stylish cycling clothing in correlation with its ethical principles and in the most sustainable way possible. With its timeless designs for men, women, and children, Isadore believes that every piece of clothing should resolve cyclists’ daily problems.
Sneak Peek: How Bloomreach Is Changing Marketing Automation With AI
At Bloomreach, we’ve long been pioneers in AI-driven marketing automation. With the latest advancements in artificial intelligence, we’re pushing the boundaries even further. We’ve already brought some of these innovations to life, but I’m excited to share what our team has been diligently working on: the next generation of Loomi AI in Bloomreach Engagement. By […]
Nasty Gal Innovates On-Site Engagement With Bloomreach
Founded in San Francisco in 2006, Nasty Gal offers limited edition vintage and vintage-inspired clothing to a global audience of fashion-forward, free-thinking young women. The brand was acquired by the boohoo group in 2017, joining a portfolio of leading fashion brands including boohoo, boohooMan, and PrettyLittleThing. Boohoo Group use Bloomreach Engagement to build personalized customer […]
