How AI in Customer Engagement Transforms CX: 5 Proven Strategies
While it might seem like artificial intelligence should stay out of customer service, it’s actually a major advantage for creating great customer experiences. Human interaction is still important, but today’s shoppers expect brands to know their needs and respond quickly and accurately — something AI excels at. AI-powered personalization tools can help identify and meet […]
How Bloomreach Is Changing Marketing Automation With Affinity
At Bloomreach, we’ve long been pioneers in AI-driven marketing automation. With the latest advancements in artificial intelligence, we’re pushing the boundaries even further. We’ve already brought some of these innovations to life, but I’m excited to share what our team has been diligently working on: Bloomreach Affinity, which is built using the next generation of […]
Bloomreach Named a Leader in the 2025 Gartner Magic Quadrant for Personalization Engines
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Bloomreach named a Strong Performer in The Forrester Wave™ for Cross-Channel Marketing Hubs 2024!
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Bloomreach named a Visionary in the 2024 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs
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The Total Economic Impact™ of Bloomreach Engagement
Adopting Bloomreach Engagement allows customers to skyrocket top-line growth and significantly reduce expenses — but don’t just take our word for it.