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Customer Success Stories

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200+

Case Studies

from marketers and merchandisers like you

1,400+

Brands worldwide

across retail, igaming, travel & hospitality and more

$400B

Revenue Impacted

the equivalent of 25% of all online shopping experiences in US & UK

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Popeyes UK Drives 3x Repeat Visits by Capturing 20% of Offline Data With Bloomreach

Proven by 1,400+ Brands Across Industries

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The Mind Behind The Best Minds in Marketing

1:23

Alexander Platzbecker Head of Gloval eBusiness

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2:09

Daniel Barnes Senior CRM Executive

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1:38

Abbie Hodgson Senior CRM Manager

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1:23

Michał Wojas Director of E-commerce

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2:31

Michael Manson Head of E-Commerce

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2:00

Burkhard Henn CMO

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1:56

Peter Velits Co-owner

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Nicola Cottrell Head of CRM

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2:30

Mara Derakapet Senior Marketing Manager

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2:34

Harry Carpenter CRM Executive

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2:23

Pete Franco President

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2:56

Zephan Hazell eCommerce Manager

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1:42

Natasha Ripley CRM Manager

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2:39

Joshua Goedhuys Marketing Automation Specialist

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2:20

Mike Aspinall Data Activation Manager

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1:34

Manu Arjó Head of Product

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3:30

Amy R. G. Carr Chief Marketing Officer

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3:07

Graham Wilson Director of Digital and Omnichannel

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New York Pizza Boosts Email Click-Through Rate by 30% With Loomi AI

Hospitality & Restaurants

+30% increase in email click-through rate

New York Pizza Boosts Email Click-Through Rate by 30% With Loomi AI

New York Pizza wanted to build deeply personalized, cross-channel customer experiences to drive repeat orders and loyalty. But its existing tools made that nearly impossible without IT getting involved in every step. The brand faced several key challenges: Disconnected tools with poor usability. The previous tech stack wasn’t built to w…

GRUBE Unlocks Real-Time Engagement and Boosts ROAS by 70% With Loomi AI

Retail & Brands

70% lift in ROAS

GRUBE Unlocks Real-Time Engagement and Boosts ROAS by 70% With Loomi AI

With thousands of products and a diverse, specialized customer base, relevance wasn’t a nice-to-have for GRUBE — it was essential. But siloed data and static segments made marketing campaigns too generic to speak to any audience meaningfully. Broad audiences couldn’t address specific needs — A hunter receiving forestry conten…

Tamaris Increases Repeat Purchase Rate With AI-Powered Segmentation

Retail & Brands

Increased repeat purchase rate

Tamaris Increases Repeat Purchase Rate With AI-Powered Segmentation

Tamaris had successfully launched a digital sales strategy, but increasing purchase frequency among existing customers remained a key challenge. Without a unified view of customer behavior across channels and touchpoints, the brand couldn’t identify why customers disengaged or how to bring them back. Fragmented customer data across …

Medichecks Reactivates Lapsed Customers With Bloomreach and Shopify

Consumer Services

+103% higher conversion rate

Medichecks Reactivates Lapsed Customers With Bloomreach and Shopify

With customer lifetime value a focal point in its business strategy, Medichecks wanted to reconnect with customers who hadn’t purchased in over a year — a segment with varied channel preferences and purchase journeys, making it harder to effectively reengage them through retention-focused email campaigns alone. The brand needed a smarter…

Home & Furniture

Retail & Brands

5.45% total revenue uplift

Hobbycraft Adapts to Shifting Search Behavior With Search+

As Hobbycraft doubled down its approach to product discovery, the well-loved UK brand recognized that shifting shopper behavior was creating both a challenge and an opportunity for its digital merchandising strategy. With long-tail, intent-rich queries up 10%, Hobbycraft saw an opportunity to better serve these high-intent shoppers while…

Arena Turns Real-Time Insights Into 71% ROAS Lift With Loomi AI

Retail & Brands

+71% increase in ROAS

Arena Turns Real-Time Insights Into 71% ROAS Lift With Loomi AI

Arena recognized that more efficient, targeted marketing efforts were a real opportunity for business growth, but faced significant challenges with its previous marketing platform. Wasted budget on unknown audiences — campaigns targeted broad segments, burning budget on users unlikely to convert. Out-of-sync paid channels — Google and M…

260 Sample Sale Generates More Revenue From Deeply Personalized Sends With AI-Powered Campaign Automation

Retail & Brands

2.4x higher conversion rate

260 Sample Sale Generates More Revenue From Deeply Personalized Sends With AI-Powered Campaign Automation

260 Sample Sale’s marketing team knew their sizable email audience held untapped potential — yet without the tools to target and personalize at scale, broad sends remained the default. The 35-hour production tax = zero time left for growth. Copywriting, audience segmentation, and product block assembly consumed nearly a full FTE&#…

JD Sports Drives Global Personalization at Scale With Bloomreach

Retail & Brands

+65% conversion rate

JD Sports Drives Global Personalization at Scale With Bloomreach

As a fast-moving, global retailer, JD Sports needed a dynamic customer engagement strategy to evolve alongside its business growth. With multiple markets, channels, and customer segments to manage, the brand wanted to scale personalization without increasing complexity. But existing tools made it difficult to unify data, coordinate omnich…

etabletka Scales Personalized Customer Engagement With Loomi AI and ePace

Retail & Brands

+73% increase in click-to-open rate

etabletka Scales Personalized Customer Engagement With Loomi AI and ePace

Customers depend on etabletka.sk for timely access to critical health products — making trust, speed, and reliability central to the brand’s success. As the company scaled, it became clear that its marketing technology needed to evolve alongside its growth. But its previous tech stack suffered from disconnected data sources — customer inf…

Meet Our Newest Customers

Follow us on LinkedIn for the full stories behind each partnership

Joined June 2026

"With Loomi AI, our teams finally have one scalable, real‑time platform to orchestrate journeys, build segments, and launch campaigns across all our brands and markets without relying on fragmented tools and manual work,"

Kjell Genbrugge Digital Solutions Manager, Yonderland

Joined June 2026

"Bloomreach doesn't just deliver technology, they've become a genuine thought partner in how we build experiences. They've changed the way our teams work."

Jon Higgins CTO at Wehkamp Retail Group

Joined June 2026

Serving travelers across 30+ languages, Destinia will use Bloomreach to unify their customer data and power personalization across email, push notifications, and ads.

Joined May 2026

"Bloomreach is amazing, It's easy to manage, user friendly, and fits very well with our goals — especially having a solution that marketers can actually use."

Anna Oscanoa Product Owner at marlies|dekkers

Joined May 2026

Loomi AI gives us the intelligent data foundation we were looking for. We can personalize across all our channels and offer the one-to-one service our customers expect.

Danny Cooper Chief Information and Digital Officer at Virgin Wines

Joined May 2026

Loomi AI gives us the foundation to truly understand our guests. It connects all our data and helps us create more meaningful experiences.

Louise Harris Head of Marketing at The Inn Collection Group

Joined April 2026

"What we really liked about Bloomreach is the ability to work seamlessly with Shopify and our huge retail presence, multiplying its value."

Pietro Rossato Digital Manager at PittaRosso

Joined April 2026

"Cost and speed have been big challenges for us, so we're excited to work with a partner like Bloomreach to improve the experiences we're able to deliver to our customers,"

Jason Smith Head of Marketing Technology at Laithwaites

Joined March 2026

"By replacing Klaviyo with Bloomreach, WBJ and Tish Lyon can now unify Shopify, POS, and offline data to discover more advanced segmentation and deliver milestone-driven journeys across email and SMS."

Joined March 2026

"Bloomreach is truly unique - it's the only platform that truly has customer data powering every experience, giving us endless capabilities for personalization."

Stephanie Nash Senior Ecommerce & Analytics Manager at AO

Backed by Thousands of Reviews

4.7

Gartner Peer Insights

4.45

TrustRadius Reviews

4.61

G2
Reviews

5

Robust CRM tool and best for campaign management

Megha S. Marketing Automation Specialist

4.5

Robust personalization for Email and SMS Marketing

Verified User Employee in Marketing

Advanced Segmentation and Automation Features Enhance Campaign Precision and Reporting

Marketing Associate Retail

4.5

AI-Powered Personalization and Omnichannel Marketing Made Easy with Bloomreach

Gerald S. Digital Marketer

5

How did I miss out on this amazing CRM platform? Check them out!

Verified User Manager in Marketing

One-stop shop for all things customer. Enabling a holistic and omnichannel view to target customers across all touchpoints.

Data and Analytics Manager Retail

4

Smart Search and Recommendations That Truly Understand Customers

Verified User Music

4.5

All-in-One Platform That Supercharges Personalization and Campaigns

Zethu F. E-commerce Marketing Assistant

4.5

A game changer for data management and customer outreach

Verified User Insurance

4.5

Intuitive and expansive marketing platform - opportunities are endless!

Verified User Executive in Marketing

A powerful engine for scalable, data-driven e-commerce growth!

Marketing Manager Retail

5

Powerful platform for personalized marketing and customer data optimization

Verified User Retail

5

We use it for e-mail marketing and Bloomreach easily ensures the best deliverability at top speeds.

Verified User Professional in Marketing

Integrating Email, SMS, And Push Notifications Improves Campaign Efficiency And Targeting

Marketing Manager Retail

3.5

Streamlined Personalization Across Multiple Brands

Verified User Professional in Corporate

The new AI Loomi features and the ability to build custom dashboards.

Marketing Manager Travel and Hospitality

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With Loomi AI fueling every campaign with real-time data, you can unlock the next level of customer experience.

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