Reengage Inactive Customers Through an Omnichannel Win-Back CampaignUse Case
Food & Beverage
Furniture and Home Goods
Outdoor Equipment & Sports
Travel & Hospitality
Ads and Social
Create a win-back campaign that’s consistent across web, mobile, and email. Then, leverage customer data to personalize messages, A/B test, and optimize based on real-time interactions.
Help recover lost revenue by bringing back inactive customers into the funnel, prevent customers from churning, and gather feedback on why customers became inactive to improve the customer experience.
- Use retargeting ads to showcase products or services that the customer has shown interest in while offering personalized messages and incentives (e.g., “We think that jacket would look great on you — here’s 15% off.”).