Alert Customers When Their Favorite Products Drop in Price

Bloomreach showing how their product can alert customers when products drop in price, with an example of a vacation price drop alert

Opportunity Notify current or potential customers of price drops on previously sought-after products or services to drive purchase intent and revenue growth. Example “Price drop alert: Save 20% on your favorite products.” “Hurry up and save: Limited-time offer on the services you like.” Value Customers are more likely to purchase a product or service that […]

How AI in Customer Engagement Transforms CX: 5 Proven Strategies

How AI will tranform customer engagement

While it might seem like artificial intelligence should stay out of customer service, it’s actually a major advantage for creating great customer experiences. Human interaction is still important, but today’s shoppers expect brands to know their needs and respond quickly and accurately — something AI excels at. AI-powered personalization tools can help identify and meet […]

Kiwi.com Boosts Revenue and Drives Loyalty With Bloomreach

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Industry: Travel Kiwi.com is a global travel-tech company specializing in innovative, affordable travel solutions. Founded in 2012 and headquartered in the Czech Republic, the brand’s pioneering algorithm finds routes and fares that other search engines can’t see — helping travelers build unique itineraries and explore the world with ease.