Case Study

How Torrid Helps Customers Find What They Want with Self-Learning Site Search

Learn how Torrid used Bloomreach technology to ensure a seamless and efficient online shopping experience for their customers.

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The level of confidence we have that we show our customer the product she's searching for has grown immensely.

Sumaira Khan, eCommerce Program Manager at Torrid

See how Torrid used Bloomreach Search and Merchandising to:

  • Ensure accurate and consistent site search results
  • Generate search results based on site visitor behavior
  • Have the project up and running in 6 weeks

Torrid, known in the US as the ultimate retail destination, offers a wide product assortment to give every customer the right fit. The brand’s goal is not to gain buyers with price and convenience. Instead it strives to win over loyal customers with a first-rate online experience.

The brand wanted to build a holistic, educational experience for shoppers, in a way that makes them feel part of something.

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