Whitepaper

Customer-Focused Digital Transformation

In this whitepaper, Digital Clarity Group senior analyst Robert Rose describes the steps that successful businesses have taken to transform their digital experiences into customer-focused, conversion-generating environments.

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Creating and optimizing the customer experience is, arguably, the single most dominant agenda item for the C-suite today.

Robert Rose, Senior Contributing Analyst, Digital Clarity Group

In this report you’ll discover:

  • Content Management is the foundation of the customer’s experience
  • The need for speed, and agility, and stability
  • The digital transformation will be managed

Rose explains how - and why - content is one of the biggest drivers of differentiation in digital business, and elaborates on the key considerations that businesses today need to keep in focus as they enter the consumer-obsessed era of digital transformation.

If you’re looking to get ahead of the game through digital transformation, take a look inside to see how real businesses win through content and experience management.

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