AI for Intelligent Personalization
Loomi AI is Bloomreach’s intelligence platform. It allows the best minds in marketing and commerce to personalize customer experiences across channels — from email to search, ads to app.
Explore Bloomreach products that power every step of your customers' journey.
Drive more revenue with fewer emails. Loomi AI uses deep customer data to help you send personalized campaigns that sell.
Explore Email
Marketing Automation
Use Loomi AI to personalize 13+ channels—like SMS and Mobile App. Anticipate what customers want next to increase loyalty and reduce manual work.
Explore Marketing Automation
Autonomous Search
Boost revenue per visit with self-learning search. Loomi AI understands intent, not just keywords, to connect shoppers to the products they actually want to buy.
Explore Autonomous Search
Conversational Shopping
Increase conversion rates with a shopping agent powered by Loomi AI. Bring the expertise of a sales associate online to guide shoppers to the right purchase instantly.
Explore Conversational Shopping
Trusted by 1,400+ Brands Across Retail, Travel, Beauty, and More
See the Compound Value Only Loomi AI Can Deliver
Launch faster. Scale smarter. No custom dev required.
Grow Launch Revenue 40% with Personalized Email
Benefit Cosmetics used Loomi AI to coordinate their Blush launch across email, web, and search, achieving 40% higher revenue per email and +50% CTR.
Connect Online↔ Offline to Grow CLTV 3-5x
With 75% of orders happening at kiosks, Popeyes UK couldn't track loyalty. Loomi AI unified their online and offline data, driving 3x more repeat visits.
Increase RPV by 362% with Intelligent Re-Engagement
On The Beach used Loomi AI to trigger campaigns when prices dropped or availability changed, achieving +362% RPV lift and +587% higher CR.
Boost Revenue 14% while Optimizing Acquisition Costs
HMV used Loomi AI to target high-value customer lookalikes while suppressing low-value segments, achieving 14% revenue lift and 425% more landing page views.
Boost Conversion 89% with Targeted Discounts
84% of price promotions are unprofitable, eroding margin. New York Pizza used Loomi AI to identify discount-sensitive customers and trigger targeted offers, achieving 89% higher CR.
The Intelligence
Behind Personalization
Meet Loomi AI, the intelligence platform that powers it all. It connects your data, channels, and teams to tailor every customer journey in real time.
First-Party
Context
Loomi AI connects first-party customer and product data with business metrics and campaign performance to understand every customer in the context of your business.
Real-Time
Decisioning
Customer intent changes in milliseconds. Loomi AI processes data and adapts the experience instantly (in 5ms–2s), so you never miss a moment.
Connected Orchestration
From email and ads to search and shopping agents, Loomi AI connects seamlessly across channels, apps, and agents.
Shape Your Growth With Loomi AI
See how our intelligence platform drives magical and measurable experiences for over 1,400 global brands.