Use AI To Show the Right Products Through the Right Channel

Opportunity Identify a customer’s optimal conversion channel and showcase recently viewed products. Loomi looks at each customer’s behaviors and preferences to understand which channels they’re more likely to convert on, then picks personalized recommendations accordingly. Example If a customer prefers seeing marketing content on SMS and is into hiking, you can use Loomi to send […]

Send Automated Order Confirmations and Shipping Notifications to Customers

Opportunity Keep your customers updated with confirmations that their order has been placed and shipped. Example “Your order just shipped from our warehouse and should be right at your door tomorrow! Tap to see more.” Value Increase engagement and improve the customer experience.

Drive Conversions by Targeting the Right Audiences Based on Their Geographical Data

Opportunity Launch similar campaigns at the right time in different regions using geographic data, which can help customers plan ahead and search for the best deals during holidays or festive periods. Example Coordinate similar campaigns for different launch dates. For example, Mother’s Day in Australia was on May 14, 2023 and on March 19, 2023 […]

Limit the Number of Communications Based on Customers’ LTV and Engagement

Opportunity Automatically limit communications on your omnichannel campaign (email, SMS, app, or browser) based on customer engagement with Bloomreach’s frequency policy. Example Betsy rarely engages with email, so she will be put in a segment based on frequency policy. This way, you can limit email communications to Betsey in your omnichannel campaigns. Value See better […]

Product Discovery Quiz

Opportunity Create a guided, interactive product discovery experience by asking shoppers targeted questions. This helps identify items that align with their specific preferences, leading to higher engagement, smoother decision-making, and increased conversions. At the same time, you gather valuable customer data that can inform and personalize future marketing campaigns. Example Invite customers to complete a […]

Booking Confirmations with Upsell

Opportunity Use real-time booking confirmations to provide clear reservation details immediately, while seamlessly suggesting relevant upgrades or add-ons. This builds trust by confirming every aspect of the booking and creates new revenue opportunities from the outset of the customer’s journey. Example Immediately after a guest completes their reservation, they receive a concise message recapping their […]