The Ultimate Guide to the Omnichannel Customer Journey
Picture a customer visiting your store — trying on clothes, chatting with a salesperson, maybe even using your mobile website for a quick price check. Now imagine replicating that smooth, effortless experience across every digital touchpoint you have with your customers. An omnichannel customer journey brings this idea to life. It’s all about creating a […]
wagamama Crafts Personalized Campaigns To Build Customer Loyalty With Bloomreach
wagamama is the most successful Japanese-style noodle restaurant chain in the UK. Founded in 1992, the brand has grown exponentially and now has locations around the globe, bringing the company’s signature cuisine to customers everywhere.
Comprehensive Omnichannel Retail Strategy: Enhancing Customer Experience
Omnichannel marketing, which bridges the gap between online and offline channels, is one of the hottest trends in retail right now — and for good reason. With its focus on the entire customer experience — and not just one single experience on a single channel — an omnichannel retail strategy is one of the best […]
Voyo Croatia Gets 500% Initial ROI on Bloomreach Engagement
Voyo is a European paid video-on-demand service that launched in 2011 as a free archive of programs produced by every national TV channel owned by Central European Media Enterprises. Voyo Croatia has evolved into a paid service modeled after Netflix since its inception.
Mayborn Group’s Black Friday SMS Campaign Brings Massive ROI
Mayborn Group is the proud owner of global baby brand Tommee Tippee®. The award-winning brand was launched in the United Kingdom over 50 years ago and Mayborn Group’s range of feeding, soothing, and hygiene products are now available in over 60 countries worldwide. With a reputation for producing stylish, innovative products, Mayborn Group is passionate […]
Personalize, Optimize, Convert: Bloomreach Engagement’s New Must-Have Features
Modern marketing is all about customer data: collecting it, protecting it, and analyzing it to drive smart business decisions. But actually gathering your data and turning them into actionable insights that drive results can be a challenging, time-consuming process that can leave even seasoned marketers feeling overwhelmed. Bloomreach Engagement takes a revolutionary leap forward with […]
