The Importance of Personalized Search
Have you ever gone into a coffee shop or restaurant where the cashier already knows what you’re going to order because they recognize you? “Would you like your usual?” they ask. This is personalization, and consumers love it. The ability to personalize search results for your digital commerce customers based on web history or other […]
Ecommerce Customer Experience: How To Create Great Experiences
Creating a great ecommerce customer experience is no longer an added bonus for online stores to offer. It’s a must to compete in the modern market. Now more than ever, customers value business relationships that anticipate their needs and deliver easy, memorable experiences on their devices of choice. A positive customer experience goes a long […]
Ecommerce Personalization in Action: Five Ways That Businesses Have Leveraged AI and Personalization
The increased accessibility to artificial intelligence (AI) and machine learning has generated incredible advancements with ecommerce personalization efforts in digital commerce. The sheer speed at which the machines ingest commerce data and make it usable for companies in creating a customer-centric experience is staggering. And it’s only going to keep improving as companies desire to […]
Ecommerce Chatbots: Use Cases & Benefits Explained
Ecommerce chatbots have been around for a few years — which, in the world of ecommerce, makes them part of the furniture. But with recent developments in AI and the evolving ecommerce landscape, the role of chatbots is being reexamined and online retailers are renewing their approach to incorporating these tools into their online experience. […]
How To Use Bloomreach To Group and Split Products for Apparel
One of the most common needs we see from customers in the apparel space is to expand and contract their product catalog in different scenarios. Fortunately, Bloomreach Discovery makes it easy to split or group products as needed. Read on to learn of three different experiences we often provide our customers. Splitting by Color When […]
Introducing Loomi: The AI Built for Ecommerce
Since 2009, Bloomreach has recognized the power of artificial intelligence to personalize the ecommerce experience. That’s why we’ve built and trained AI for ecommerce since day one, producing multiple AI-related patents and applying 13+ years of data on how customers shop and search to help businesses create magical experiences. Up until now, our AI has […]
