Adlibris Orchestrates Personalized Omnichannel Campaigns With Bloomreach

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Adlibris is the largest online book retailer in the Nordics. Founded in 1997, the company is a pioneer in ecommerce, delivering on its mission to create a modern bookstore for all book lovers with more than 13 million titles offered, 2 brick-and-mortar stores, and millions web visits a year.

Episode 91: An Executive-Level Breakdown of AI’s Impact on Search

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In order to unlock AI’s highest potential in shopping experiences, we need to understand how AI understands us: our language, our buying patterns, and our search preferences. Joining co-hosts Elena and Roxy on this week’s episode is Xun Wang, CTO at Bloomreach, who gives the 411 on how AI and large language models (LLMs) are […]

Transforming Product Discovery Through AI-Powered Personalization

AI-Powered Personalization in Product Discovery

Personalization is a word that’s been on everyone’s lips for years, and the appeal is easy to understand: It allows businesses to tailor their offerings to individual customer preferences, increasing engagement and loyalty while driving higher conversion rates and sales. But even though personalization is seen as the holy grail of the customer experience, it […]

Episode 90: The Future of Shopping Is…”Phygital”?!

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The combination of AI and personalization is shifting customer expectations for shopping experiences at an astonishing pace. In today’s episode, we’ll get a first-hand look at the real-world application of AI to create personalized customer experiences at scale, with the Head of Digital and Ecommerce at Miele, Sergei Moiseev-Liberman.   As a high-end German manufacturer of […]