Increase AOV by Automatically Suggesting Relevant Products with AI
Opportunity Encourage customers to upgrade their purchase with additional products or services. Loomi can recommend relevant products a customer might be interested in to improve basket size and AOV. Example If a customer is looking for a new top, Loomi can recommend products to complete their look (e.g., “These items will look great with your […]
Optimize Time-Sensitive Communications and Encourage Immediate Action From Customers
Opportunity Use automated messaging to efficiently send customer notifications and updates, segment audiences based on location, employ urgency and scarcity tactics to drive immediate action, and deliver clear event/product updates. Example “Our SoHo store will be closed tomorrow for Thanksgiving, but our online store will be open!” Value Build trust and reliability with customers by […]
Quickly Come Up With Creative and Engaging Copy for Email, App, or SMS with the AI Content Generator
Opportunity Generate highly engaging content in seconds. Loomi can automatically create content ideas and copy for you to use in emails, SMS, in-app, and more, so you can achieve true personalization at scale even faster. Example Running low on ideas and need a productivity boost? Prompt the AI content generator to “create 10 subject lines […]
Send Automated Order Confirmations and Shipping Notifications to Customers
Opportunity Keep your customers updated with confirmations that their order has been placed and shipped. Example “Your order just shipped from our warehouse and should be right at your door tomorrow! Tap to see more.” Value Increase engagement and improve the customer experience.
Limit the Number of Communications Based on Customers’ LTV and Engagement
Opportunity Automatically limit communications on your omnichannel campaign (email, SMS, app, or browser) based on customer engagement with Bloomreach’s frequency policy. Example Betsy rarely engages with email, so she will be put in a segment based on frequency policy. This way, you can limit email communications to Betsey in your omnichannel campaigns. Value See better […]
Discover Customer Preferences With Zero-Party Data Capture on Your Website or App
Opportunity Build an accurate, complete picture of your customers in a privacy-friendly way that benefits customers and your brand. Example Ask questions to better understand your customers’ favorite categories, information format preference (e.g., visual or text), shopper type (e.g., premium or discount-hunter), etc. Use the information you collect, in conjunction with Bloomreach’s in-session predictions, to […]