Revamping Your Omnichannel Messaging for Personalization at Scale

Creating a unified strategy with omnichannel messaging

Digital consumers now expect commerce that’s contextual, seamless, and individually personalized across every touchpoint. That means you need to take a closer look at your omnichannel messaging approach and see if channels are still being treated as separate entities or as one cohesive platform.  If your email campaigns run on one schedule, SMS follows another […]

Segmentation Strategy in the Age of Autonomous Commerce

How autonomous AI can boost a brand's segmentation strategy

With marketing teams facing increasing pressure to demonstrate ROI in the face of higher customer expectations, traditional segmentation approaches simply can’t drive the growth modern companies need to succeed. The problem is, many marketing teams build segments in one system, customer experience teams use different data in another, and product teams rely on completely separate […]

Using Automated Marketing Funnels To Drive Meaningful Commerce Growth

Marketer using AI to boost the success of automated marketing funnels

Modern automated marketing funnels have evolved through three distinct phases. Manual processes gave way to rules-based automation platforms, which now face replacement by AI-first, goal-driven orchestration. This isn’t incremental improvement — it’s a fundamental shift from static automation to intelligent autonomy. Traditional platforms struggle with the nuances of modern shopping behaviors. Their static segments and […]

Reducing Cart Abandonment With Smart AI Interventions

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Opportunity Cart abandonment often happens due to unanswered questions, pricing concerns, or logistical doubts. Example Clarity connects with shoppers at risk of leaving their cart and proactively addresses concerns in-session—whether it’s providing product details, delivery timelines, or offering reassurance via social proof. Personalized messaging helps overcome last-minute objections, driving checkout completions. Value Clarity recovers abandoned […]

6 Use Cases To Maximize Your Ecommerce Profitability

Using AI to understand customers and increase ecommerce profitability

The era of growth at any cost is over. With TikTok ad costs ranging from $6-$8 CPM, Meta averaging $6.59 CPM, and Snapchat hitting highs of $12.84 CPM, combined with Apple’s privacy policies limiting data collection, customer acquisition costs (CAC) continue their relentless climb in an increasingly competitive market. But here’s the thing: ecommerce profitability […]