Reducing Cart Abandonment With Smart AI Interventions

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Opportunity Cart abandonment often happens due to unanswered questions, pricing concerns, or logistical doubts. Example Clarity connects with shoppers at risk of leaving their cart and proactively addresses concerns in-session—whether it’s providing product details, delivery timelines, or offering reassurance via social proof. Personalized messaging helps overcome last-minute objections, driving checkout completions. Value Clarity recovers abandoned […]

6 Use Cases To Maximize Your Ecommerce Profitability

Using AI to understand customers and increase ecommerce profitability

The era of growth at any cost is over. With TikTok ad costs ranging from $6-$8 CPM, Meta averaging $6.59 CPM, and Snapchat hitting highs of $12.84 CPM, combined with Apple’s privacy policies limiting data collection, customer acquisition costs (CAC) continue their relentless climb in an increasingly competitive market. But here’s the thing: ecommerce profitability […]

Reimagining Retail CRM: How To Greater Drive Engagement, Revenue, and Lifetime Value

Using AI to transform retail CRM and drive engagement, revenue, and growth

The retail landscape has transformed dramatically over the past decade. The rise of online shopping, accelerated by the pandemic’s impact on traditional retail, has completely rewritten the rules of customer engagement. Today’s consumers expect personalized experiences that are timely and seamless across every channel. While retailers recognize this shift, many still operate with outdated CRM […]

How Bloomreach’s AutoSegments Drives Revenue and Efficiency

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Marketing teams are drowning in data but starving for insights. You’ve got millions of customer interactions flowing through your systems, but finding the valuable segments buried in that data? That takes weeks of manual analysis — and by the time you’re done, oftentimes the opportunity has already passed. There’s a better way. The Problem: Valuable […]

7 Ways AI in Ecommerce Is Revolutionizing Shopping in 2025

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Ecommerce is one of the leading adopters of artificial intelligence (AI), with use cases from personalized product recommendations and enhanced customer service to streamlined workflows, smart logistics, and sales/demand forecasting. Organizations that adopt AI business strategies generate an average of 10-12% extra revenue. With more and more consumers gravitating toward online shopping (21% of retail […]