Covid-19 has changed consumer behavior forever. What was once a slow march of digital adoption has been fast-tracked to become a sprint in which no one wants to be left behind.
From AR and VR to livestreaming and robotics, the eCommerce landscape is levelling up. But who are the industry leaders and who has some catching up to do?
In this episode of ‘The State of Commerce Experience’, Brian is joined by Zia Daniell Wigder, Chief Global Content Officer at Shoptalk and Co-Founder of Groceryshop – two of the retail industry’s leading events.
Zia was previously VP and Research Director at Forrester, and her combined 25 years working as an analyst made her a great guest to discuss present and future eCommerce trends, as we emerge from the Covid-19 lockdown.
