Bloomreach Service Level Agreements Archive
Discovery
For existing Customers with a Discovery Service Level Agreement effective between:
-
September 16, 2022 and June 30, 2023 view Your Service Level Agreement here.
-
November 23, 2021 and September 15, 2022 view Your Service Level Agreement here.
-
February 12, 2020 and November 22, 2021 view Your Service Level Agreement here.
For existing Customers with a Bloomreach Search, Merchandising, Insights, and Pathways (brSM) Services Level Agreement effective between:
-
May 6, 2019 and February 11, 2020 view Your Service Level Agreement here.
-
February 11, 2019 and May 5, 2019 view Your Service Level Agreement here.
-
March 16, 2018 and February 10, 2019 view Your Service Level Agreement here.
Content
For existing Customers with a Bloomreach Experience Manager PaaS (formerly brCloud) Service Level Agreement effective between:
-
October 30, 2019 and November 22, 2021 view Your Service Level Agreement here.
-
March 2, 2018 and October 29, 2019 view Your Service Level Agreement here.
For existing Customers with a Bloomreach Experience Manager Self Hosted (formerly Private Cloud) Service Level Agreement view Your Service Level Agreement here.
