Increase AOV by Automatically Suggesting Relevant Products with AI

Opportunity Encourage customers to upgrade their purchase with additional products or services. Loomi can recommend relevant products a customer might be interested in to improve basket size and AOV. Example If a customer is looking for a new top, Loomi can recommend products to complete their look (e.g., “These items will look great with your […]

Intelligently Limit the Number of Campaigns Customers Receive With Our AI-Powered Smart Frequency Policy

Opportunity Send your campaigns at the right cadence. Rather than applying a fixed limit to how often your emails and SMS messages are sent out to all your customers, Loomi dynamically adjusts the frequency of your campaigns for each customer based on their interactions with your content. Example Alice rarely engages with your emails while […]

Boost Email Conversions With AI-Powered Contextual Personalization

Opportunity Transform your newsletter from good to great with AI-powered personalization. Loomi automatically analyzes the context for each customer, including their real-time preferences and historical interactions, to display them the email variant they’ll most likely interact with. Example Let’s say you’re an online travel agency (OTA) sending a seasonal newsletter promoting five popular holiday destinations. […]

Optimize Time-Sensitive Communications and Encourage Immediate Action From Customers

Opportunity Use automated messaging to efficiently send customer notifications and updates, segment audiences based on location, employ urgency and scarcity tactics to drive immediate action, and deliver clear event/product updates. Example “Our SoHo store will be closed tomorrow for Thanksgiving, but our online store will be open!” Value Build trust and reliability with customers by […]

Use AI To Show the Right Products Through the Right Channel

Opportunity Identify a customer’s optimal conversion channel and showcase recently viewed products. Loomi looks at each customer’s behaviors and preferences to understand which channels they’re more likely to convert on, then picks personalized recommendations accordingly. Example If a customer prefers seeing marketing content on SMS and is into hiking, you can use Loomi to send […]

AI-powered Segmentation Based On Return Behavior

Opportunity To make the most out of customer insights, Loomi spots serial returners by checking their purchase and return patterns. Customers are grouped into segments like high, mid, low, or never returned. This helps marketers create personalized strategies and messages to boost customer satisfaction and loyalty. Example A fashion retailer called “FashionFusion” uses Loomi to […]