AI for Customer Engagement
Loomi Personalizes the Customer Experience
With apps spanning email, web, ads, search, and more — and agents spanning marketing and conversational shopping — Loomi brings real-time personalization to life at every customer touchpoint.
1,400+ Fast-Growing Brands and Enterprises Scaling With Engagement
The History of Bloomreach
The moments, milestones, and breakthroughs that shaped us.
Bloomreach is founded by Raj De Datta and Ashutosh Garg.
They started the company with the idea that every online experience could be vastly improved if they were catered to the specific needs and interests of the individual customer – all powered by smart algorithms that got smarter every day.
The public launch of the first Bloomreach product.
This product uses smart algorithms that understand the language customers use to search, and helps businesses automatically deliver landing pages that match the searcher’s intent – and rise to the top of search engine results.
Bloomreach launches two new products for commerce.
The first offered an AI-driven site search solution that delivers relevant results across search and facet navigation. The second put data-driven tracking, experimentation, and solutions in the hands of merchandising teams.
Bloomreach joins forces with Hippo.
Hippo is a leading open-source Web Content Management company, creating the first digital experience platform that combines content, search, and merchandising.
Bloomreach officially powers over $200 billion.
This milestone is achieved in digital commerce experiences, representing the equivalent of 25% of all retail ecommerce experiences in the US and UK.
Bloomreach acquires Exponea.
Exponea is the leading Customer Data and Experience Platform (CDXP), and Bloomreach also announces an investment of $150 million from Sixth Street Growth to fuel the ongoing growth of its digital commerce experience platform.
Bloomreach raises $175 million.
This funding round was led by Goldman Sachs Asset Management, and more than doubles its valuation in one year to $2.2 billion, solidifying the company’s position as the world’s #1 Commerce Experience Cloud.
Bloomreach exceeds $150M.
As the world’s #1 Commerce Experience Cloud, it has achieved a new growth milestone as the company surpassed $150 million in annual recurring revenue (ARR) at the close of 2022, with its fourth quarter garnering the largest new ARR number in the company’s history.
Bloomreach unveils conversational shopping capabilities.
This comes with the launch of an AI-powered shopping companion designed to turn complex searches into guided conversations.
Bloomreach acquires Radiance Commerce.
This acquisition grows our expertise in conversational AI.
Bloomreach announces partnership.
This collaboration with Google Cloud Vertex AI and NVIDIA aims to further revolutionize ecommerce.
Bloomreach surpasses $260 million in annual recurring revenue.
This milestone was fueled by rapid adoption of Loomi apps and agents. Bloomreach also achieved positive free cash flow and record-high net new ARR in 2025.
Bloomreach launches Loomi Connect.
This release brings brand search intelligence to the OpenAI marketplace.
Bloomreach announces the general availability of Loomi marketing agent.
This tool is designed to convert a single prompt into a fully-built campaign workflow.
Bloomreach deepens partnership with Databricks.
This step extends AI personalization across email, web, and more through a new CustomerLake integration.
Award-Winning Technology
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Our mission
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