INTRODUCING THE LOOMI SHOPPING AGENT
Loomi: the AI shopping agent built to sell.
The conversational shopping agent that knows your catalog, engages at the moment of hesitation, and closes the sale.
Live demo with your actual product catalog. No commitment required.
With Loomi Connect
Your Shoppers Are Leaving Because They Can't Find What They Need
Your search bar returns 200 results, filters confuse more than they help, and your best product experts can’t be everywhere at once.
70%
of ecommerce sessions end without a purchase.
43%
of shoppers go straight to the search bar — and most leave unsatisfied.
$0
of revenue from shoppers who bounce because they couldn’t find the right product.
HOW THE LOOMI SHOPPING AGENT WORKS
Not a Chatbot or Search Bar —A Shopping Agent That Sells
01
Knows Your Catalog Deeply
Loomi ingests your full product catalog — attributes, inventory, pricing, descriptions — and builds real-time product intelligence. It doesn’t hallucinate products; it recommends what you actually sell.
02
Engages at the Right Moment
Loomi doesn’t wait in a corner. It proactively engages when shoppers hesitate on PDPs, PLPs, search, and checkout. You control the triggers, timing, and targeting.
03
Guides to Purchase Through Conversation
Shoppers describe what they need in natural language. Loomi then asks clarifying questions, narrows options, compares products, and guides them to the right purchase — just like your best in-store associate.
Why the Loomi Conversational Agent
So Much More Than a Support Bot
Built to Sell, Not Deflect Tickets
Our shopping agent is a revenue tool, not a cost-reduction tool. Every conversation is optimized for conversion, AOV, and product discovery — not ticket deflection rates.
Commerce Intelligence — Not Generic AI
Loomi is powered by 15+ years of commerce-specific AI and real-time behavioral data. It understands product attributes, shopper intent, and merchandising rules — not just keywords.
Lives Everywhere on Your Site
Embed Loomi in your search bar, on PDPs, PLPs, category pages, and checkout. It adapts the site experience in real time, and doesn’t just live as a widget or chat bubble in the corner.
Connected to Your Full Discovery Stack
Our shopping agent plugs into Bloomreach’s search, recommendations, and merchandising engine. Conversations inform search results, and search data powers conversations, leading to one connected loop.
How Loomi compares
All AI Shopping Agents Aren't Created Equal
| HOW LOOMI COMPARES | LOOMI SHOPPING AGENT | SUPPORT BOTS (Sierra, Zendesk, Gorgias) | SEARCH ADD-ONS (Constructor, Algolia) | POINT SOLUTIONS (Freezie, Siena, Alby) |
|---|---|---|---|---|
| Purpose-built for shopping conversion | Support-first | |||
| Deep product catalog intelligence | Limited | Basic | ||
| Embedded across the full site (not just chat) | Chat only | Search + chat | Widget only | |
| Proactive engagement triggers | Reactive | Limited | Basic | |
| Connected to search and merchandising | – | Own stack | – | |
| Real-time behavioral personalization | Limited | Limited | ||
| Enterprise scale (250M+ searches / day) | SMB focus | |||
| Expands into full marketing + search platform | – | Search only | – |
INTRODUCING THE LOOMI SHOPPING AGENT
See Loomi Shopping Agent in Action
Bring a real catalog and shopper journey, and we’ll show you what our shopping agent is capable of.
Live demo with your actual product catalog. No commitment required.
