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Interactive Post-Purchase Feedback Banner

A post-purchase banner is displayed to customers who have recently purchased products from your e-shop. The objective is to gather feedback about their shopping experience and preferences without consent. This approach aims to engage customers post-purchase and obtain valuable insights to refine and enhance the shopping experience.

Goal

Retention

Maturity

Basic

Channel

Web Personalization

Tags

  • Content Personalization, Customer Behaviour, Customer Experience, Customer Loyalty, Strategic Insights

Metrics

  • CLTV, Purchase Frequency, Retention Rate

Industries

Available in Use Case Center

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use case example

“Engage with customers who recently made a purchase on your e-shop. Gather valuable insights about their shopping experience and learn more about your customer base without seeking consent.”

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