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Interactive Post-Purchase Feedback Banner

Post-purchase banner displayed to customers who recently purchased some products from your e-shop. The objective is to gather feedback about their shopping experience and preferences without the need for a consent.

Metrics

metric-cltv,

metric-purchase-frequency

Tags

use-case-tag-content-personalization,

use-case-tag-customer-loyalty,

use-case-tag-customer-behaviour,

use-case-tag-customer-experience,

use-case-tag-strategic-insights

Available in Use Case Center

This approach aims to engage customers post-purchase and obtain valuable insights to refine and enhance the shopping experience. Understanding customer feedback will help improve satisfaction and inform business decisions.

“Engage with customers who recently made a purchase on your e-shop. Gather valuable insights about their shopping experience and learn more about your customer base without seeking consent.”

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