Bloomreach Wins 2022 Best Feature Set and Best Relationship Awards in the Customer Data Category From TrustRadius
MOUNTAIN VIEW, CA, January 26, 2022 – Bloomreach, the world’s #1 Commerce Experience Cloud, today announced that TrustRadius has recognized Bloomreach with the 2022 Best Relationship and Best Feature Set Awards in the Customer Data category. The Best Relationship award highlights Bloomreach’s outstanding customer relationships and follow-through on sales and marketing promises. The Best Feature Set award hightlights notable value for price and feature sets that have gone above and beyond to delight users.
“These awards are based entirely on feedback from Bloomreach customers,” said Megan Headley, VP of Research at TrustRadius. “97% of reviewers say they are happy with Bloomreach Engagement’s feature set. Users value the overall usability of the product, as well as the support offered by Bloomreach Engagement.”
TrustRadius award winners were required to receive 20 reviews between July and November that featured specific key insights on their product’s feature set and about the product’s relationship status. Winners also had to rank in the top three positions of their category in terms of percentage of positive responses earned. Additional vetting via textual review analysis was also performed by the TrustRadius research team.
“At TrustRadius, we’re always looking for new ways to help customers make great decisions,” said Vinay Bhagat, CEO, TrustRadius. “By highlighting products that have first-class feature sets, we can help more buyers navigate to products that will meet their unique needs.”
“Offering a best in class product, supported by best in class relationships, is always our highest priority at Bloomreach,” said Cheryl Chavez, Chief Product Officer at Bloomreach. “We’re proud to be valued by our user community and to be recognized for all of the great feedback we’ve received on TrustRadius.”
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com.
TrustRadius helps technology buyers make better decisions and helps vendors tell their unique stories, improve conversion, engage high-intent buyers, and gain customer insights. Each month over 1 million B2B technology buyers, over 50% from large enterprises, use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.