Global retail has seen a seismic shift in the past decade, with the Covid-19 pandemic placing even more pressure on retailers to adapt to the digital world. But how are retailers reassessing their approach to innovation? And what will they do to keep pace with rapidly changing consumer expectations?
To delve deeper into the retail landscape, Brian speaks with Steve Dennis, one of the world’s leading retail influencers, consultant to multiple Fortune 500 retailers, senior contributor to Forbes and author of the best-seller “Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption”.
With over 30 years’ experience advising some of the biggest names in retail under his belt, Steve currently heads up SageBerry Consulting, where he provides strategic advisory services to the retail, fashion and luxury industries.