LIST OF BLOOMREACH SUBPROCESSORS
Last updated: 23 August 2024
Country |
Identification of sub-processor |
Services |
Additional information |
Bloomreach Engagement sub-processors |
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Ireland |
Google Cloud EMEA Ltd, 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, Dublin |
Hosting |
Applicable to all Engagement customers outside of the United States |
USA |
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States |
Hosting |
Applicable to all Engagement customers in the United States |
Ireland |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
Product development, Content |
Applicable to all Engagement customers |
USA |
Mailgun Technologies, Inc., 535 Mission St., San Francisco, CA, 94105, USA |
Messaging |
Applicable to the Engagement customers who opt in to use the sub-processor for messaging services |
USA |
Infobip Inc., 300 Elliott Avenue W, Suite 200, Seattle, WA 98119, USA |
Messaging |
Applicable to the Engagement customers who opt in to use the sub-processor for messaging services |
USA |
Contact Center Compliance Corporation, 350 E St #300A, Santa Rosa, CA 95404, USA |
Messaging |
Applicable to select US Engagement customers |
Germany |
elastic.io GmbH, Rabinstrasse 4, 53111 Bonn, Germany, registered in register of companies maintained by District Court Ansbach under No. HRB 19798 |
iPaaS Software |
Applicable to select Engagement customers |
The Netherlands |
CM Online B.V., with the registered office at Konijnenberg 30, Breda, 4825BD, Netherlands |
SMS |
Applicable to the Engagement customers who opt in to use the sub-processor for messaging services |
UK |
Sinch UK Ltd., with its registered office at Cap House, 9-12 Long Lane, London, England, EC1A 9HA |
Messaging services |
Applicable to the Engagement customers who opt in to use the sub-processor for messaging services |
Poland |
VERCOM S.A., Roosevelta 22, 60-829 Poznań, NIP: 781-17-65-125, REGON: 300061423, KRS: 0000535618 (District Court in Poznań Nowe Miasto and Wilda, 8th Commercial Division) |
Emailing |
Applicable to the Engagement customers who opt in to use the sub-processor for messaging services |
USA |
Twilio, Inc., 101 Spear Street, 5th Floor, San Fransisco, CA 94105, USA |
SMS, Emailing |
Applicable to the Engagement customers who opt in to use the sub-processor for messaging services |
USA |
OpenAI, L.L.C. 3180 18th Street, San Francisco, CA 94110, USA |
Content, Support |
Applicable to all Engagement customers |
USA |
Intercom, Inc. 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA |
Support |
Applicable to all Engagement customers |
USA |
Zendesk, Inc., 989 Market Street, San Francisco, California 94103, USA |
Support |
Applicable to all Engagement customers |
France |
SENDINBLUE, a simplified joint-stock company registered with the Paris Trade and Companies Register under number 498019298 with its registered office at 55 rue d’Amsterdam, 75008 Paris, France |
Emailing |
Applicable to the Engagement customers who opt in to use the sub-processor for messaging services |
Luxembourg |
Amazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (only for Customers who order services provided by Amazon) |
AWS Transfer Family, Amazon Simple Storage Service (Amazon S3) |
Applicable to the Engagement customers whose agreement with Bloomreach specifically refers to Amazon Simple Storage Service |
USA |
Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107 |
Content Delivery Network |
Applicable to select Engagement customers |
USA |
Splunk Inc., 270 Brannan St., San Francisco, CA 94107, USA |
Log management |
Applicable to all Engagement customers |
Bloomreach Discovery & Content sub-processors |
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Luxembourg |
Amazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 Luxembourg |
Hosting |
Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location |
USA |
Amazon Web Services, Inc. (AWS), 410 Terry Avenue North, Seattle, WA 98109-5210 |
Hosting |
Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location |
USA |
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States |
Hosting |
Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location |
Ireland |
Google Cloud EMEA Ltd, 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, Dublin |
Hosting |
Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location |
Ireland |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
Product development, Content |
Applicable to all Discovery & Content customers |
USA |
Zendesk, Inc., 989 Market Street, San Francisco, California 94103, USA |
Support |
Applicable to all Discovery & Content customers |
USA |
OpenAI, L.L.C. 3180 18th Street, San Francisco, CA 94110, USA |
Content, Support |
Applicable to all Discovery & Content customers |
The Netherlands |
LeaseWeb Netherlands BV, Hessenbergweg 951101CX Amsterdam |
Cloud computing, hosting |
Applicable to select Content customers only |
Slovakia |
DIGMIA s.r.o., Lazaretská 12, 811 08 Bratislava, Slovakia |
Support of GCP |
Applicable to select Content & Discovery customers |
USA |
Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107 |
Content Delivery Network |
Applicable to select Content & Discovery customers |
USA |
Crowdstrike, 150 Mathilda Place, Suite 300, Sunnyvale, California 94086, USA |
Log management |
Applicable to select Content & Discovery customers |
List of Bloomreach Affiliates may be found here.