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List of Bloomreach Subprocessors

Last updated:  9 February 2026
    

CountryIdentification of sub-processorServicesAdditional information 
Bloomreach Engagement and Clarity sub-processors
IrelandGoogle Cloud EMEA Ltd, 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, DublinHostingApplicable to all Engagement and Clarity customers outside of the United States
USAGoogle LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United StatesHostingApplicable to all Engagement and Clarity customers in the United States
IrelandGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, IrelandProduct development, ContentApplicable to all Engagement and Clarity customers
USADatabricks, Inc., 160 Spear Street, Suite 1300, San Francisco, CA 94105, USAProduct developmentApplicable to all Engagement and Clarity customers
USAMailgun Technologies, Inc., 535 Mission St., San Francisco, CA, 94105, USAMessagingApplicable to the Engagement customers who elect to use the sub-processor for messaging services
USA Infobip Inc., 300 Elliott Avenue W, Suite 200, Seattle, WA  98119, USAMessaging Applicable to the Engagement customers who elect to use the sub-processor for messaging services
USAContact Center Compliance Corporation, 350 E St #300A, Santa Rosa, CA 95404, USA MessagingApplicable to select US Engagement customers 
Germanyelastic.io GmbH, Rabinstrasse 4, 53111 Bonn, Germany, registered in register of companies maintained by District Court Ansbach under No. HRB 19798iPaaS SoftwareApplicable to select Engagement customers 
The NetherlandsCM Online B.V., with the registered office at Konijnenberg 30, Breda, 4825BD, NetherlandsSMSApplicable to the Engagement customers who elect to use the sub-processor for messaging services
UKSinch UK Ltd., with its registered office at Cap House, 9-12 Long Lane, London, England, EC1A 9HAMessaging servicesApplicable to the Engagement customers who elect to use the sub-processor for messaging services
PolandVERCOM S.A., Roosevelta 22, 60-829 Poznań, NIP: 781-17-65-125, REGON: 300061423, KRS: 0000535618 (District Court in Poznań Nowe Miasto and Wilda, 8th Commercial Division)EmailingApplicable to the Engagement customers who elect to use the sub-processor for messaging services
USATwilio, Inc., 101 Spear Street, 5th Floor, San Fransisco, CA 94105, USASMS, EmailingApplicable to the Engagement customers who elect to use the sub-processor for messaging services
USAOpenAI, L.L.C. 3180 18th Street, San Francisco, CA  94110, USAContent, SupportApplicable to all Engagement and Clarity customers
USAZendesk, Inc., 989 Market Street, San Francisco, California 94103, USASupportApplicable to all Engagement and Clarity customers
FranceSENDINBLUE, a simplified joint-stock company registered with the Paris Trade and Companies Register under number 498019298 with its registered office at 55 rue d’Amsterdam, 75008 Paris, FranceEmailingApplicable to the Engagement customers who elect to use the sub-processor for messaging services
AustraliaHyperlocal Pty Ltd trading as Tall Bob,A.B.N 65 152 948 377 of Suite 9, 107-111 High Street, Prahran 3181, VIC, AustraliaSMSApplicable to the Engagement customers who elect to use the sub-processor for messaging services
LuxembourgAmazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (only for Customers who order services provided by Amazon)AWS Transfer Family,Amazon Simple Storage Service (Amazon S3)Applicable to the Engagement customers whose agreement with Bloomreach specifically refers to Amazon Simple Storage Service
USACloudflare Inc., 101 Townsend St, San Francisco, CA 94107Content Delivery NetworkApplicable to select Engagement and Clarity customers 
USASplunk LLC, 3098 Olsen Drive, San Jose, California 95128, USALog managementApplicable to all Engagement and Clarity customers 
SlovakiaPanaxeo, s. r. o., a limited liability company having its registered seat at Kutuzovova 11, 831 01 Bratislava, Slovakia, Identification no.: 51712202Log managementApplicable to all Engagement and Clarity customers
Bloomreach Discovery & Content sub-processors
LuxembourgAmazon Web Services EMEA SÀRL, 38 Avenue John F. Kennedy, L-1855 LuxembourgHostingApplicable to select Discovery & Content customers depending on the relevant hosting provider and customer location 
USAAmazon Web Services, Inc. (AWS), 410 Terry Avenue North, Seattle, WA 98109-5210Hosting Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location
USAGoogle LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United StatesHostingApplicable to select Discovery & Content customers depending on the relevant hosting provider and customer location
IrelandGoogle Cloud EMEA Ltd, 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, DublinHostingApplicable to select Discovery & Content customers depending on the relevant hosting provider and customer location
IrelandGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, IrelandProduct development, ContentApplicable to all Discovery & Content customers
USADatabricks, Inc., 160 Spear Street, Suite 1300, San Francisco, CA 94105, USAProduct developmentApplicable to all Discovery customers
USAZendesk, Inc., 989 Market Street, San Francisco, California 94103, USASupportApplicable to all Discovery & Content customers
USAOpenAI, L.L.C. 3180 18th Street, San Francisco, CA  94110, USAContent, SupportApplicable to all Discovery & Content customers
The NetherlandsLeaseWeb Netherlands BV, Hessenbergweg 951101CX AmsterdamCloud computing, hosting Applicable to select Content customers only
USA Okta, Inc., 100 First Street, San Francisco, California 94105, USAAuthenticationApplicable to select Content & Discovery customers
USACloudflare Inc., 101 Townsend St, San Francisco, CA 94107Content Delivery NetworkApplicable to select Content & Discovery customers 
USACrowdstrike, 150 Mathilda Place, Suite 300, Sunnyvale, California 94086, USALog managementApplicable to select Content & Discovery customers

List of Bloomreach Affiliates may be found  here .