Your Business Is Unique — Your Agents Should Be Too
Plug any agent or LLM into Loomi through MCP, so it knows your customers, your catalog, and how your business runs.
ANY AI ASSISTANTS
- Claude
- ChatGPT
- Copilot
- Gemini
- Cursor
BLOOMREACH INTELLIGENCE
- Customers
- Catalog
- Search
- Campaigns
- Analytics
200+
Agents powered in Loomi Connect
199K
Weekly intelligence reports delivered
8+
Agent frameworks supported through MCP, so teams build in the tools they already use
120+
Tools available to agents through Loomi Connect
How Loomi Connect Works
From Any Agent to Grounded Commerce Answers
APIs expose records, while Loomi Connect exposes intelligence: structured tools designed for how agents and LLMs reason, not how REST requests work.
01
Connect
Point any MCP-compatible agent, IDE, or workflow tool at Loomi Connect.
02
Discover
The agent sees a catalog of approved Loomi tools and what each one does.
03
Reason
It calls the right tools and grounds its thinking in real customer, catalog, and search context.
04
Recommend
Your team gets a clear answer and next step. People stay in control of changes.
The Problem With Generic Agents
Generic Agents Lack Business Context
An agent is only as useful as what it knows. Without your customers, your catalog, and the way shoppers discover products, it can answer questions but not the right ones.
Without Loomi Connect
With Loomi Connect
Agents can talk, but miss your customer and product context
Search, catalog, and campaign data sit in separate places
Every integration is a custom build from scratch
Teams spend more time stitching than building
Agents understand your customers, catalog, search, and campaigns
Loomi intelligence is available wherever agents work
One standardized layer connects your commerce stack
Teams move from idea to working agent much faster
1 Layer, 3 Kinds of Intelligence
Stop wiring agents to raw APIs. Loomi Connect exposes agent-ready building blocks across every Bloomreach capability, so your team focuses on what the agent does.
01
Know the Customer
Behavioral history, segments, engagement, and lifecycle context, so agents reason about real people, not averages.
- Behavior
- Segments
- Engagement
02
Know the Catalog
Products, attributes, categories, and availability, so agents ground every answer in what you actually sell.
- Products
- Attributes
- Availability
03
Know the Experience
Search behavior, discovery signals, and journeys, so agents see where shoppers succeed and where they get stuck.
- Search
- Discovery
- Journeys
Build Agents Faster
Standardized tools replace weeks of custom integration work.
From Insight to a Clear Next Step
Agents explain what they found and recommend what to do.
Open to Your Whole Stack
The intelligence stays in Bloomreach. The agent lives anywhere.
Built Around How Every Team Works
Marketing is one lane, not the whole road. Each team gets agents grounded in the Loomi intelligence it depends on.
Marketing
Understand the Customer Journey
For marketing, CRM, and lifecycle teams.
- Explore active scenarios, campaigns, and audiences
- Investigate why campaign or segment performance changed
- Spot gaps in lifecycle coverage and recommend next steps
Ask your agent
“Which cart abandonment scenarios are live, and where are the gaps in coverage?”
Search
Improve Product Discovery
For search, merchandising, and ecommerce teams.
- Investigate search quality and zero-result patterns
- Ground agents in catalog, attributes, and query intent
- Surface where shoppers struggle to find the right product
Ask your agent
“Why are shoppers searching for trail running shoes but not finding relevant results?”
Customer Intelligence
Connect Behavior to Experience
For digital, CX, and commerce leaders.
- Bring browsing, search, and engagement signals together
- Understand what a segment wants versus what it finds
- Get grounded answers without SQL or dashboard deep dives
Ask your agent
“What do our high-value repeat buyers search for that we aren’t showing them?”
Give Agents the Context To Improve Every Discovery Moment
Great product discovery takes more than a keyword match. Loomi Connect gives agents approved access to catalog, customer, and search context, so teams can see what shoppers want, what they find, and where the experience breaks down.
Search Quality Investigation
Find high-friction queries, zero-result themes, and discoverability gaps.
Catalog-Aware Answers
Ground agents in product attributes, categories, availability, and relationships.
Merchandising Insight
Give merchandisers the context to investigate placement and discovery opportunities.
Intent Across the Journey
Connect what shoppers browse, search for, and engage with to see real demand.
Search insights agent
Which queries are hurting product discovery this week?
Loomi Connect tools used
- Search behavior
- Catalog attributes
- Availability
Three query themes show a pattern of searches with few product clicks. Two point to attribute naming that differs from how shoppers search. One points to limited in-stock coverage.
Suggested next step: review synonyms and attribute mapping for these themes.
Example conversation for illustration. Not real customer data.
Understand How You Fit, No Matter What You Run
Every buyer should recognize their role within seconds, whether they own campaigns, search, the digital experience, or the integration.
Marketing Teams
Explore campaigns, scenarios, and audiences through natural language.
Search and Merchandising
Investigate search quality and discovery with product-aware agents.
Digital and CX Teams
Connect behavior, intent, and product context across the journey.
Agencies and SIs
Turn expertise into reusable, vertical-specific agent accelerators.
Technology Partners
Power joint workflows across loyalty, reviews, payments, and more.
Developers
Build governed agents on agent-ready tools, not raw API wiring.
Start With Grounded Intelligence
Clear scope builds trust. Show what’s live, and let teams keep control of the decisions and changes they make in Bloomreach.
Live Today: Read Capabilities
Read access across five Bloomreach capability areas:
- Customer data
- Product discovery
- Marketing
- Analytics
- Engagement
On the Roadmap
Additional capabilities are coming. Ask us for the current tool coverage map for your Bloomreach products and configuration.
The Loomi Connect Ecosystem
Built for Everyone Who Builds on Bloomreach
THE INTELLIGENCE LAYER
Agencies & SI Partners
Strategic and technical partners delivering commerce solutions that drive results.
Implement
Optimize
Scale
Customer Builders
Merchants, marketers, and developers building connected commerce experiences.
Build
Customize
Innovate
Technology Partners
Leading technology providers integrating with Loomi Connect to power the ecosystem.
Bloomreach Customers
Customer Builders
Agents that reflect your customers, products, search, and business logic.
- Know your catalog
- Personalized to your segments
- Connected to your goals
Agency and SI Partners
Commerce Builders
Reusable agent IP across clients, from marketing journeys to search implementations.
- Reusable agent IP
- Faster time to delivery
- Vertical accelerators
Technology Partners
Ecosystem Builders
Connect your platform to Loomi intelligence and power joint experiences.
- Loyalty, reviews, payments
- Cross-stack orchestration
- Composable workflows
Get Started
Start Building Agents on Loomi Connect
Tell us where you want to start. We’ll map the right tools and your path from first agent to production.
Frequently Asked Questions
Loomi Connect is Bloomreach's MCP server. It gives AI agents and LLMs governed, agent-ready access to Loomi intelligence across customer data, product discovery, marketing, analytics, and engagement.
Loomi Connect uses MCP (Model Context Protocol), so it works with any framework that supports MCP — LangChain, Claude, Cursor, n8n, Databricks, and more.
APIs expose records. Loomi Connect exposes intelligence — structured, agent-ready tools designed for how agents reason and act, not how REST requests work.
Most early access teams have a working demo within a single sprint. We provide starter tooling, documentation, and a solutions engineer to accelerate your first build.