Recommend the Right Products to Each Customer with AI-powered Contextual Personalization

Opportunity Dynamically personalize every known (and unknown) buying journey. When someone visits your site, Loomi selects the best recommendation engine based on the visitor. Example Use Loomi to recommend “personalized for you” suggestions to loyal and known customers based on their purchase history and preferences, while showing “new arrivals” or top sellers” to first-time visitors to spark […]

AI-powered Segmentation Based On Return Behavior

Opportunity To make the most out of customer insights, Loomi spots serial returners by checking their purchase and return patterns. Customers are grouped into segments like high, mid, low, or never returned. This helps marketers create personalized strategies and messages to boost customer satisfaction and loyalty. Example A fashion retailer called “FashionFusion” uses Loomi to […]

How to Personalize Offers Based on Customer Preferences With Contextual Personalization

Opportunity Improve your understanding of your customers’ purchase drivers through contextual personalization to help you provide the best possible customer experience. Example Unsure about whether to offer a discount, free service, or upgrade? Create multiple banner variants with different offers. Then, match each one to an individual visitor to boost conversion rates. Value Unlike A/B […]

Drive Conversions by Targeting the Right Audiences Based on Their Geographical Data

Opportunity Launch similar campaigns at the right time in different regions using geographic data, which can help customers plan ahead and search for the best deals during holidays or festive periods. Example Coordinate similar campaigns for different launch dates. For example, Mother’s Day in Australia was on May 14, 2023 and on March 19, 2023 […]

Discover Customer Preferences With Zero-Party Data Capture on Your Website or App

Opportunity Build an accurate, complete picture of your customers in a privacy-friendly way that benefits customers and your brand. Example Ask questions to better understand your customers’ favorite categories, information format preference (e.g., visual or text), shopper type (e.g., premium or discount-hunter), etc. Use the information you collect, in conjunction with Bloomreach’s in-session predictions, to […]

Cross-Sell Your Way to a Higher LTV With Product Recommendations

Opportunity Encourage customers to purchase additional products and services. Loomi can recommend complementary products that customers might be interested in via the product description page, the checkout page, or in a post-purchase email. Example If a customer buys a smartphone, the model can recommend accessories such as earphones or phone cases. Display “”frequently bought together”” […]