Send Back-in-Stock Alerts Based on Customers’ Favorite Items

Opportunity Deliver an automated, personalized notification to inform customers when an item they’ve favorited is back in stock. Example “Our yellow floral summer dress is back in stock! Get it before it’s gone!” Value Drive customer loyalty by bringing attention back to products in an effective way and avoid loss of purchase.

Reward Customers Who Spend Over $X in a Certain Category

Opportunity Engage customers (in a certain category) and enhance their experience by providing offers and incentives for being loyal to your brand. Example Target customers who have purchased more than $1K in shoes with an exclusive online presale to the newest shoe collaboration drop. Value Increase conversions, lifetime value, loyalty, and customer engagement.

Easily manage SMS consents with customizable Keywords Auto Responses

Opportunity Easily and automatically manage consent with SMS keyword auto-responses. The auto-response consists of a consent action (revoke consent, grant consent, or no action) and a real-time auto-reply message. Based on the consent action type, different consent-related actions will be performed. One of the uses of keyword auto-responses is for opting in and opting out. […]

Process Custom Segments Without Delays During Peak Seasons

Opportunity Get hyper-targeted, segmented audiences based on real-time data quickly for peak seasons. Example Process a custom segment — by lifetime value (LTV) and who have purchased in the last 30 days — for Black Friday or Cyber Monday without delay. Value Gain quick insights at scale.

Send Location-Based Offers and Attribute Revenue to In-Store Campaigns

Opportunity Motivate customers to visit your store or purchase from your brand with an offer or incentive for a specific retail location. Example “Use the code SAVE15 in our SoHo store, and get 15% off your purchase!” Value Drive in-store visits and sales.

Use AI to Automatically Determine When to Send an SMS

Opportunity Send your SMS at the right time. Loomi’s optimal send time prediction determines the time of the day a customer is most likely to engage with your SMS campaign. Example Your customer is a night owl and tends to check their messages after their busy day is over, typically around 9 p.m. Loomi knows […]