B2B Best Practices Champion Digitization: Our Report With BECK Shows Why

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Having spent the better part of the last 10 years evangelizing on the topic of business-to-business (B2B) best practices in ecommerce, I’ve heard all the excuses: “Our products are too technical, complex, and/or customized to sell online.” “Our customers aren’t interested in buying online.” “Ecommerce only works for consumer goods.” In my opinion, B2B should […]

Fluff-Free Content That Merchandisers Should Be Demanding to Drive Conversion

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Your Customer Doesn’t Care About Who Manages What On Your Site It’s a frequent push-and-pull, or tug of war, in e-Commerce organizations: what content is “fluff” and what content is essential? Often, it depends on who you ask. Someone within Brand or Marketing insists on highlighting the latest activation or collaboration, whereas a merchandiser pleads […]

Headless CMS vs Decoupled CMS: The Complete Guide

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Interest in headless CMS has seen a spectacular rise recently, with an increasing number of businesses using a headless CMS to push content to their users. This shows in Google search trends as well, with a significant uptick in people searching for “headless CMS”. With so much noise surrounding headless CMS, it can be hard […]

Winning With a MACH Personalization Strategy

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In the fast-paced world of ecommerce, staying ahead of the curve is essential for success. One of the most powerful tools in a retailer and brand’s arsenal is personalization. Tailoring the shopping experience to individual customers can significantly enhance engagement, satisfaction, and ultimately, sales. But to truly excel in this realm, businesses must leverage cutting-edge […]

What is Zero-Party Data and Why is it Important?

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It is one of the hottest buzzwords in marketing right now. Zero-party data. And it’s all about asking instead of inferring.  Why should you care?  Customers are becoming increasingly wary of how their data is being collected and used. And legislation like the General Data Protection Regulation (GDPR) are starting to be more strictly enforced. […]