What Is Agentic Commerce? Your Guide to AI-Powered Shopping
Let’s say a shopper is looking for a new carry-on bag that’s under a certain weight, under a certain price, and ships within two days. Instead of manually searching for this, they simply explain what they’re looking for to an AI assistant, which doesn’t need to open a browser tab or scroll through sponsored results. […]
Loomi AI: The Agentic Platform Powering Every Bloomreach Experience
Since 2009, Bloomreach has recognized the power of artificial intelligence to personalize the customer experience. That’s why we’ve built and trained AI — with a strong focus on ecommerce — since day one, producing multiple AI-related patents and applying 17+ years of data on how customers shop and search to help businesses create magical experiences. […]
The Financial Services Playbook for Customer Loyalty
Fostering customer loyalty for financial services businesses used to be simple…because it was the default. Customers would stay with the same bank, insurer, or wealth provider for years (sometimes for life) because switching was inconvenient, options were limited, and relationships felt personal by necessity. That’s no longer the case. Customers can now compare endless alternatives […]
The iGaming Tax Problem Nobody’s Talking About
The UK Remote Gaming Duty is set to jump from 21% to 40% in April — and that’s a big problem for gaming operators everywhere. This isn’t a small tweak to the tax code, but rather a structural shift in the entire economics of running an online gaming operation. To compound matters, the increase is […]
The SaaS Reckoning Is Real — Here’s How We’re Leaning Into It With Loomi Connect
There’s a big AI elephant in the room — a critical question that I think every software company leader needs to answer honestly: Are we the product that agents replace, or the infrastructure that agents depend on? That question sits at the heart of everything Bloomreach is building right now. And the answer we’ve arrived […]
Commerce Is Everywhere – But Are You Taking Personalization Anywhere?
Shopify has done something remarkable. It’s given over two million merchants the infrastructure to sell anywhere commerce happens — online storefronts, physical retail, social channels, marketplaces, and increasingly, AI-powered discovery environments like ChatGPT. The commerce problem, for most merchants, is largely solved. The personalization problem is a different story. For all the channels Shopify merchants […]