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Three Products To Help You Grow

Autonomous Marketing

AI-driven marketing automation with 251% ROI over a 3-year period

Annual Plan

Autonomous
Search

Search and merchandising that boosts RPV by 20%

Annual Plan

Conversational Shopping

The AI shopping agent that increases your conversions by 9%

Annual Plan

Your Bloomreach subscription consists of two parts: a module fee and a usage fee. You only pay for the modules (e.g., email marketing) you wish to access. After choosing the module, your pricing is usage-based. The more the usage, the lower your per-unit price, so growing with Bloomreach is a win-win. Your base plan also comes with Loomi AI, Bloomreach support and access to our documentation and best practice sessions.

An annual subscription gives you flexibility and challenges Bloomreach to demonstrate our value year after year. 

We only win when our customers win.

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Bloomreach Pricing FAQs

How much does Bloomreach cost?

Your Bloomreach subscription consists of two parts: a module fee and a usage fee. You only pay for the modules (e.g., email marketing) you wish to access. After choosing the module, your pricing is usage-based. The more the usage, the lower your per-unit price, so growing with Bloomreach is a win-win. Your base plan also comes with Loomi AIBloomreach support and access to our documentation and best practice sessions.

An annual subscription gives you flexibility and challenges Bloomreach to demonstrate our value year after year. We only win when our customers win.

With Bloomreach, you start anywhere and build as you grow. All of our base plans are channel or module specific so you get the most out of the platform to solve for your immediate pain points. You only pay for the modules you want. Additional modules and upgrades can be purchased separately.

The product continues to work without upgrading, meaning there is no interruption to your marketing activities. Excess usage is charged separately. You can upgrade your contracted usage amount for better rates by contacting your rep.

Yes! Our pricing is structured to allow you to grow at your own pace. As a customer, you will have a representative you can contact to get started with other modules as soon as you’re ready — without interruption to your current marketing activities.

We bill on an annual basis to give you flexibility and challenge Bloomreach to demonstrate our value year after year. 99% of our customers continue to renew each year, leaning on Bloomreach to help them grow. If we aren’t providing value, we should lose your business  we only win when our customers win. We believe a year is an adequate amount of time for us to prove our value, although you can unlock even better rates with longer term agreements.

How quickly can I get started?

It depends on a product and your unique needs. Our platform allows you to scale your operations so you can start small, stay focused, and grow without having to add complexity to your tech stack.

For Marketing Automation, our goal is to enable you to send hyper-targeted and personalized campaigns as soon as possible. It all depends on your unique needs and situation. For example, we’ve had customers get started in as little as a few weeks setting up a single channel, like our customer Woolworths Metro60. On average, our customers are actively using Bloomreach Engagement within 3 months as attested in the G2 2023 Comparisons and Ratings Report. Based on Forrester study from August 2024, customers get ROI payback in less than 6 months. To help you get started and continue to grow, we offer a variety of services and support, including:

Bloomreach Autonomous Search’s implementation takes an average of six weeks total to complete and under four weeks for you to start seeing the business impact on your site. Our implementation takes a little longer because we have more advanced capabilities built into the product that get you to value sooner. With other solutions you need to invest the effort of creating rules or time waiting for the pixel to learn from your customers before you start seeing any lift.

Here’s what we recommend asking yourself  — at the end of the year, how much more RPV lift does Bloomreach need to achieve in order to justify the extra couple of weeks it might take us to implement? We’re confident we can hit that number for you because we’ve been doing it for over a decade for the biggest brands in the world that stay with us year after year.

We’ve served customers across every industry and have solutions for the most common challenges baked into our product, so tuning Bloomreach for your exact needs is a matter of configuration, rather than time-consuming (and expensive) customization.

Stop waiting around for a pixel to learn your customers’ behavior or for your merchandising team to diagnose and test rules. Take advantage of the largest ecommerce dataset out there to get an immediate edge over your competitors and generate more revenue, faster.  Due to the massive dataset we’ve built up over the last decade, our search engine and marketing automation already knows how to adapt to your customers’ behavior. 

Then, maintain that edge to keep improving revenue per visitor year-over-year.

What kind of support is available?

Get support when you need it. We provide support spanning from implementation to practical use to strategic consulting.

Help is always a few keystrokes away and available through multiple channels, ensuring your team gets guidance during critical times. When you use Bloomreach Engagement (Marketing Automation platform), you can contact support directly in the app. With an average 2-minute response time, our support team provides prompt front-line support.

Our Strategic Experts and Business Consultants offer more than just standard support. They work closely with your business to identify new growth opportunities, help set up experiments and solutions, and provide tailored recommendations based on our extensive experience with other clients in your industry. This ensures you not only get the most out of our platform but also continue to scale and evolve.

Bloomreach also offers a number of valuable resources, including access to educational content on Bloomreach Academy, rich documentation, and monthly best practices webinars.

Can Bloomreach integrate with my existing tech stack?

You bet — it’s one of the things that we do best. Bloomreach seamlessly integrates with leading commerce platforms including Shopify, Shopify Plus, BigCommerce, and Magento. We also support two-way integrations with popular apps like Snapchat, Facebook, Attentive, Klaviyo, Movable Ink, Gorgias, and Yotpo, and can also easily plug into your existing data solutions like Snowflake, Segment, and more.

With 160+ integrations (and growing), you can sync as much of your data as you want across ecommerce, email, SMS, loyalty, web, and analytics sources. Need to get granular? Our API lets you customize what data you pull in to truly fit your omnichannel needs.

We can be. Data is at the core of all of our marketing automation products. When you buy Marketing Automation you get access to our customer data engine (CDE), which combines data unification, identity resolution, and other CDP capabilities with journey orchestration, AI, and marketing analytics. Learn more about our customer data engine.

Does Bloomreach use AI?

Yes, and where Bloomreach’s AI is most differentiated from other providers is in our recall optimization – the foundation for highly relevant and revenue-generating search results and personalization. We can uniquely and dramatically improve results at this level because of our massive dataset (only Amazon has more ecommerce data than us, and other vendors would need years and significantly more customers to catch up) and through our semantic understanding (the most advanced for commerce search).  You can realize our day zero learnings through recall optimization because it’s driven by your product data and our historical learnings rather than customer behavior being tracked through a pixel.

Bloomreach has the fastest ROI of any product discovery solution on the market. Our search, merchandising, and recommendations suite is a unique balance of AI innovation and merchandiser empowerment, allowing your business to see the highest RPV of any vendor with the least time and effort for you and your team.

Request ROI Estimate and within just 10 days, see exactly how much RPV and ROI you can get with Autonomous Search. 

We recommend you test drive the impact you can gain from Bloomreach Autonomous Search through our Search Impact Validation. We’ll take your catalog data and run it through our algorithms without any additional configuration or doctoring the data in the background, so that you can see how much our day zero learnings can improve your product discovery experience. Request your ROI Estimate report.

Bloomreach Autonomous Marketing is the only marketing platform that combines customer data, automation, AI, and analytics into a single solution capable of true real-time marketing and faster time to value. It is an omnichannel marketing platform with a built-in customer data engine that unifies all customer data, interactions, preferences, and predicted behavior. You can start with a single channel, like SMS, and add more as you grow.

With Bloomreach, your data sets and audiences are consistent and accessible on all your channels, so your individual channel marketing strategy will always be informed by and in sync with all other campaigns. Plus, you ultimately save on things like SMS sending costs, ad spend, and email database health by being hyper-targeted and personalized.

We can be. Data is at the core of all of our marketing automation products. When you buy Marketing Automation you get access to our customer data engine (CDE), which combines data unification, identity resolution, and other CDP capabilities with journey orchestration, AI, and marketing analytics. Learn more about our customer data engine.

Award Winning Technology

Rated by Analysts and our Customers

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Gartner Recognizes Bloomreach as a 2022 Customers’ Choice for DXP

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2021 Leader in The Forrester Wave™: Cross-Channel Campaign Management

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Gartner Customer First for DXP and CDP Markets

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Best Software Awards 2024

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2023 Best Unified Customer Experience winner

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Trustradius TOP RATED 2023

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