Send Automated Order Confirmations and Shipping Notifications to Customers
Opportunity Keep your customers updated with confirmations that their order has been placed and shipped. Example “Your order just shipped from our warehouse and should be right at your door tomorrow! Tap to see more.” Value Increase engagement and improve the customer experience.
Drive Conversions by Targeting the Right Audiences Based on Their Geographical Data
Opportunity Launch similar campaigns at the right time in different regions using geographic data, which can help customers plan ahead and search for the best deals during holidays or festive periods. Example Coordinate similar campaigns for different launch dates. For example, Mother’s Day in Australia was on May 14, 2023 and on March 19, 2023 […]
Limit the Number of Communications Based on Customers’ LTV and Engagement
Opportunity Automatically limit communications on your omnichannel campaign (email, SMS, app, or browser) based on customer engagement with Bloomreach’s frequency policy. Example Betsy rarely engages with email, so she will be put in a segment based on frequency policy. This way, you can limit email communications to Betsey in your omnichannel campaigns. Value See better […]
Product Discovery Quiz
Opportunity Create a guided, interactive product discovery experience by asking shoppers targeted questions. This helps identify items that align with their specific preferences, leading to higher engagement, smoother decision-making, and increased conversions. At the same time, you gather valuable customer data that can inform and personalize future marketing campaigns. Example Invite customers to complete a […]
Booking Confirmations with Upsell
Opportunity Use real-time booking confirmations to provide clear reservation details immediately, while seamlessly suggesting relevant upgrades or add-ons. This builds trust by confirming every aspect of the booking and creates new revenue opportunities from the outset of the customer’s journey. Example Immediately after a guest completes their reservation, they receive a concise message recapping their […]
Personalized Guided Purchase Campaign
Opportunity Deliver a flexible, conversational shopping experience for customers who are not exactly sure what they are seeking for. By combining quick-reply prompts with open-ended questions in a real-time flow, you can refine product suggestions on the fly, making the journey both engaging and trust-building. Example After a customer indicates they are looking to make […]