Getting BOPIS Right: Lessons From Big Box Retail and How Bloomreach Makes It Work

How businesses can improve their BOPIS (buy online, pick up in store) experience

On paper, BOPIS (buy online, pick up in store) is simple: place an order online, drive to your local store, and pick it up without wandering the aisles. In reality, especially with groceries, it’s a minefield of broken promises. If you’ve shopped for groceries online, you’ve probably experienced it: For grocery shoppers, this isn’t just […]

How To Reduce Cart Abandonment: The Role Of AI-Powered Personalization in Profitable Sales

Reduce cart abandonment with AI-powered personalization

Cart abandonment can be a silent killer of ecommerce revenue. You spend time and money bringing customers to your site, they browse, add products to their cart, and then… nothing. They leave without completing the purchase.  A staggering 70% of shopping carts are abandoned across the ecommerce world. That’s a huge missed opportunity for profitability.  […]

Using the Power of NVIDIA To Build a Groundbreaking Conversational Agent

How Bloomreach uses NVIDIA models to create conversational shopping

The latest technological advancements in generative AI have led to a boom in improving customer ecommerce experience by delivering the right products from search results and enabling conversational product discovery. This is where Bloomreach Clarity makes a big impact on brands. Our AI conversational shopping agent can deliver conversational experiences that convert across a brand’s […]

How AI Improves Search by Understanding Customer Intent

Understanding customer intent with AI search

Worried about choosing the right keywords? You’re not alone. For years, ecommerce search has been all about finding the perfect keywords, the idea being that only the right search terms would connect your target audience with the right products.  Many companies still rely on this keyword-first approach, despite its many limitations. A typo or unconventional […]

6 Ways To Engage Your Customers With a Conversational Shopping Strategy

Using a conversational shopping strategy to engage shoppers

Is conversational shopping part of your 2025 strategy? If not, now’s the time to seriously consider conversational commerce if you hope to keep your customers coming back.  As conversational AI has evolved, so too have consumer expectations. They expect personalization, and they expect it fast. With a conversational shopping solution, you’ll be able to create […]