Getting BOPIS Right: Lessons From Big Box Retail and How Bloomreach Makes It Work

How businesses can improve their BOPIS (buy online, pick up in store) experience

On paper, BOPIS (buy online, pick up in store) is simple: place an order online, drive to your local store, and pick it up without wandering the aisles. In reality, especially with groceries, it’s a minefield of broken promises. If you’ve shopped for groceries online, you’ve probably experienced it: For grocery shoppers, this isn’t just […]

Ecommerce Chatbots: Use Cases & Benefits Explained

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Ecommerce chatbots have been around for a few years — which, in the world of ecommerce, makes them part of the furniture.  But with recent developments in AI and the evolving ecommerce landscape, the role of chatbots is being reexamined, and online retailers are renewing their approach to incorporating these tools into their online experience.  […]

What Does a Successful Ecommerce Merchandising Strategy Look Like?

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When you actually sit down and think about it, isn’t it crazy that the earliest days of trade and commerce date back to the Neolithic period in the year 10,000 BCE? From there, the development of commerce continued in Mesopotamia (3,500 BCE), in Egypt (3,000 BCE), and on the Silk Road (130 BCE), an extensive […]