Two-Tower Neural Networks and Personalized Product Recommendations

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Product recommendations are a critical use case for modern digital commerce companies. Recommendation systems play a significant role in suggesting personalized products to customers, resulting in increased sales and customer satisfaction. Collaborative filtering has been a popular technique in ecommerce product recommendations for many years, with the traditional approach involving matrix factorization. However, as the […]

AI for Ecommerce: How It’s Transforming the Future

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Ecommerce is one of the leading adopters of artificial intelligence (AI), with use cases from personalized product recommendations and enhanced customer service to streamlined workflows, smart logistics, and sales/demand forecasting. Organizations that adopt AI business strategies generate an average of 10-12% extra revenue. With more and more consumers gravitating toward online shopping (21% of retail purchases […]

Simplifying Product Discovery Through Conversational AI

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Opportunity Shoppers often struggle to navigate large catalogs and complex product categories, leading to frustration and drop-offs. Filters and search bars don’t always surface the most relevant products. Example Clarity engages shoppers through AI-powered conversational shopping, asking clarifying questions to refine product selection and deliver tailored recommendations. Instead of overwhelming shoppers with static listings, Clarity […]

Driving First-Time Purchases with AI-Powered Personalization

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Opportunity New visitors often hesitate to purchase due to a lack of familiarity with the brand, uncertainty about product fit, or the need for additional education before committing. Example Clarity acts as a personalized shopping guide, welcoming new shoppers and proactively answering questions based on product type, reviews, and expert insights. AI-driven engagement builds confidence […]

Why Conversational Commerce Is More Than Just a Chatbot

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The rise of AI is ushering in a new era of ecommerce — one where conversational commerce will shape next-level customer experiences. But with so much changing so quickly, understanding this new future is a bit tricky. Creating conversational AI-powered ecommerce experiences isn’t an easy feat, especially when antiquated chatbots are our only frame of […]

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