What To Know About Using Live Chat for Ecommerce

Person using live chat for ecommerce

It happens all the time — you’re ready to check out on an ecommerce site when uncertainty strikes. Perhaps it’s about size, pricing, or just needing more details about the product. And if you can’t find a quick solution, it’s easy to just give up on the purchase. That’s a common frustration a lot of […]

Omnichannel vs. Multichannel: What’s the Difference and How To Choose?

095053aa-b8ec-4413-869c-445533da393b

Are you confused about the difference between omnichannel vs. multichannel marketing? If so, you’re not alone. Since both involve using more than one marketing channel to reach an audience, these terms are often used interchangeably. But there are important distinctions between them that are vital for marketers to understand. In this article, we’ll dive into […]

Understanding the Power of Hybrid Vector Search in Ecommerce

Hybrid Search with Vector and Semantic

In the realm of ecommerce, site search solutions often cater to two distinct types of shoppers: the “searcher,” who knows exactly what they want, and the “seeker,” who browses to find what they need. Historically, optimizing for one type of shopper has often come at the expense of the other. However, recent advancements in artificial […]

Personalize, Optimize, Convert: Bloomreach Engagement’s New Must-Have Features

social_blog_engagement-ai-roundup_1200x627

Modern marketing is all about customer data: collecting it, protecting it, and analyzing it to drive smart business decisions. But actually gathering your data and turning them into actionable insights that drive results can be a challenging, time-consuming process that can leave even seasoned marketers feeling overwhelmed. Bloomreach Engagement takes a revolutionary leap forward with […]

Bloomreach Discovery Summer Feature Roundup: New AI-Driven Innovations

1200x630px-Discovery-Summer-Feature-OG-Blog-image

As we dive into the summer of 2024, Bloomreach is rolling out a suite of AI-driven updates aimed at enhancing its Discovery platform and revolutionizing the way businesses interact with their search engines. In this roundup, we’ll explore four standout features: AI Studio, Loomi Search+, Multi-Language Loomi Search, and Visual Search. Each one of them […]

Life With Bloomreach

Watch this video to learn what your life could look like when you use Bloomreach.