The Mind Behind the Best Minds in Marketing
Loomi AI is the agentic intelligence powering every Bloomreach product. It is the centralized brain that brings your customer data, predictive models, and channel activation into a single place, empowering you to personalize experiences across every channel—from email to search, ads to app.
Trusted by 1,400+ Brands Across Retail, Travel, Beauty, and More
The Complete Picture of
Every Customer’s Intent
It Knows What Your Customers Want Right Now
Instead of relying on yesterday's data, Loomi AI builds a live view based on what your customers are interested in at this exact second. No data lag. Just pure, real-time intent.
It Knows What Matters to Your Business
Inventory, margins, pricing. Loomi AI doesn't just look at the shopper; it looks at your bottom line. It never recommends a product you can't sell or a discount you shouldn't give.
It Connects the Entire Journey
Your channels shouldn't compete — they should coordinate. If a customer buys on your mobile app, email knows instantly. Loomi AI ensures every message builds on the last one, creating a single, unbroken conversation.
The Compounding ROI of Connected Channels
Price Drops, Revenue Bumps
The Perfect Slice for the Perfect Moment
Browsing Their Way to a Good Night's Sleep
Smarter Acquisition, Zero Waste
One Native Engine
vs. Disconnected Tools
Fragmented AI Solutions
The Bloomreach Way
Stitched Together
Point solutions force you to manually connect your data, your models, and your marketing channels.
You spend your time patching the system instead of growing your business.
Complexity goes up, costs go up, and the customer experience breaks.
Built As One
With Loomi, your data, models, and activation live in a single platform — so a signal from search can personalise an email in milliseconds, not days.
The more channels you connect, the smarter every experience gets.
No stitching.
No lag.
No gaps.
I am in love with Loomi AI — it is not a single feature, rather a whole AI engine woven into the Bloomreach platform that powers smarter personalization, automation, reporting, segmentation, and deeper insights into the entire suite.
Megha Sahu Velux
A Single Engine for Data, Context, and Real-Time Action
Competitors might offer your data, context, or real-time execution. Loomi AI is the only intelligence engine that unifies all three.
Unified Context
Instead of marketing to abstract personas, get a single unified view you need to sell more effectively.
Real-Time Infrastructure
Go from data ingestion to activation in milliseconds, so you'll never miss the exact second customers are ready to buy.
AI Models
Loomi AI instantly determines the perfect message, timing, and channel, so you can replace guesswork with profitability.
Frictionless Activation
Seamlessly connect 17+ channels to deliver timely conversations that turn casual browsing into immediate revenue.
Continuous Optimization
Get smarter with every click. Your baseline performance constantly improves, leading to exponential growth over time.
One Brain. Every Touchpoint
Explore the autonomous agents and capabilities that put your data to work across the whole customer journey.
The Future
of Loomi AI
Meet Loomi Connect. AI is the new interface for commerce, but without your specific data, it is just guessing. Loomi Connect gives you the power to build custom AI agents grounded entirely in your own catalog, personalization, and business rules.
From product discovery to campaign creation, it extends your Bloomreach intelligence into the AI tools your teams and customers already use. We are starting this vision today with our ChatGPT beta. Bring your complete catalog directly into the chat interface to deliver personalized product recommendations governed by your exact merchandising rules—never generic AI outputs.
Personalization That Multiplies Revenue
See what happens when one intelligence core powers your entire customer journey. Let Loomi AI orchestrate the perfect experience across every channel, turning every interaction into exponential growth.