Mito Next is an independent customer experience and customer relationship management company within Mito Group. By working with some of the biggest and most inspiring brands, we help them reach their full potential. We infuse their marketing efforts with exciting, new technologies, creating winning marketing strategies through design thinking methodologies.

Our experience lies in understanding business challenges and customers through research and data analysis, as well as utilizing marketing technologies to develop exceptional brand engagements. The service design methods that we extensively use in our work serve as the glue that holds them together.

In every project, our focus is on fostering long-term customer relationships by designing win-win scenarios: elevating customer experience and lifetime value at the same time. We call this lifecycle thinking.