5BONSAI Sp z.o.o.

Warsaw, Poland
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5BONSAI is a CRM & Marketing Automation agency located in Poland that applies AI-powered solutions to help businesses build stronger customer relationships across all touchpoints. With 15 years of experience in digital marketing in the European market and working with global brands, such as: Samsung, L'Oreal, Pernod Ricard, Nestle, New Balance, Crocs, Warner Bros, Discovery, Henkel, DHL, Remington and many more.

5BONSAI is a team of over 50 eCRM Experts and MarTech professionals. We provide complex CRM, Marketing Automation, and Loyalty Marketing services that focus on omnichannel experiences, hyper-personalization, data-driven strategies, and AI-powered solutions for predictions and trends.

We are a partner of top providers of digital marketing automation and analytics software such as Bloomreach. We provide complex eCRM & loyalty marketing services:

  • Omnichannel Campaigns: We understand that customers interact with businesses through a variety of channels. Our solutions are designed to provide a seamless customer experience across all channels.
  • Hyper-personalization: We believe that hyperpersonalization is the key to building strong customer relationships. Our solutions use AI to collect and analyze data to create personalized experiences that are relevant to each individual customer.
  • Marketing Automation is essential for businesses to scale their marketing efforts. Our solutions help businesses automate repetitive tasks, such as email marketing and lead generation.
  • Data-driven: We combine all communication channels and design data-driven eCRM strategies focused on building loyalty & increasing conversion and sales.
  • AI powered solutions such as: Predictions, AI Searches, AI Time Optimizers, AI Product Recommendations. Those solutions driven by analyzing large amount of data and identifying patterns and trends can help businesses achieve their goals by increasing effectiveness of their campaigns, reducing costs and creating tailor made communication for their customers.


Core Capabilities
  • Experience Management
  • Search & Merchandising
  • CDP

  • EMEA