In this episode, Eugene Kim, Chief Tech Correspondent at Business Insider, discusses the challenges of tech journalism behind a paywall, what it’s like covering digital commerce developments at Amazon and whether cashierless stores are still a high priority for Jeff Bezos.
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With digital innovation advancing faster than ever, there’s never a dull moment as a tech reporter. But how has the role changed during the Covid-19 pandemic? And how is the world’s biggest eCommerce brand adapting to change?
To get the inside scoop, Brian speaks with Eugene Kim, Chief Technology Correspondent at Business Insider, in the latest episode of The State of Commerce Experience.
Eugene has previously written for CNBC.com, Fortune Magazine Korea and The Information, but has spent the past six years covering the consumer and enterprise tech sector, with a particular focus on Amazon.
- Brian and Eugene discuss life on the front line of tech journalism and explore some of the biggest stories emerging from Amazon in recent months, among other topics including:
- The challenges of publishing news behind a paywall and how a subscription model raises the bar in terms of story quality and reader expectations.
- How Amazon is handling issues around warehouse workers’ safety, and if increased employee activism is driving changes in policy.
- Whether stories about Amazon are balanced and accurate, or whether the company is held to a different standard because of its size.
If you’re keen to understand what the future holds for business journalism, or you’re wondering what it’s like writing breaking stories on the world’s biggest tech companies, you won’t want to miss this episode.
We’d love to hear your thoughts on this episode, as well as any recommendations for future guests, so please get in touch with us.
To learn more about Eugene, check out his LinkedIn profile.
Specific things discussed in the show:
If you're a seller online, you have no choice but to sell on Amazon. And when Amazon's algorithm unfairly suspends your product or fails to reinstate you, for whatever reason, it raises questions around its business practices.