Delete your data

At Bloomreach, we are committed to protecting your data and privacy as well as providing you with a possibility to have your personal data deleted if you don’t want them processed anymore and when there is no legitimate reason for us to keep it.

How can I delete my data?

1. Click on the Bloomreach Manage Your Data Portal link above.
2. Follow the instructions in the Portal to authenticate the email address for which you would like to delete data
3. Once you have authenticated your email, return to the portal and click “Submit Request”
4. Complete the form to Submit your Delete Data request
5. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

What data will I delete?

It is important to remember that Bloomreach processes data either on its own behalf (a lawyer would say as a controller) or on behalf of its clients (as a processor).

You will delete only those data Bloomreach processes as a controller based on your consent and those data which Bloomreach processes for the purposes of website personalization, pre-contractual relationships, hiring and direct marketing (non-customers). For more information, please review our Privacy Policy.

You will not delete those data that we process on behalf of our customers.

What data does Bloomreach process as a controller?

Here is a quick list of such data – candidates’ resumes, data collected via cookies on https://www.bloomreach.com, our subscribers’ email addresses, data received through our website’s contact forms and others. You can also check out our Privacy Policy for detailed information about the data we collect, process and retain as a controller.

You can delete data Bloomreach as a controller process in connection with your email address.

What data does Bloomreach process as a processor?

Simply speaking, we process data as a processer when someone purchases our services. In this case, we process data not on our own behalf but on behalf of this customer.

Let’s say that our customer is an online shoe retailer who sells shoes through its website www.pink-shoes-eshop.com. Bloomreach will process certain data about people shopping on www.pink-shoes-eshop.com on behalf of this shoe retailer. This data may include, for example, the number of clicks, scrollings, mouse-overs, lengths of visits etc). There is plenty of data we may process as a processor, please check our Privacy Policy for more information.

Please note that by following the instructions you will NOT delete data Bloomreach as a processor processes in connection with your email address.

What should I do if I want to delete data which Bloomreach process on behalf of its customer?

You have two options. Firstly, contact directly our customer. Secondly, let us know the name of the customer and its website, and we will pass your request to him. However, bear in mind that we cannot guarantee how our customers will treat your request.