6 Ways To Engage Your Customers With a Conversational Shopping Strategy
Is conversational shopping part of your 2025 strategy? If not, now’s the time to seriously consider conversational commerce if you hope to keep your customers coming back. As conversational AI has evolved, so too have consumer expectations. They expect personalization, and they expect it fast. With a conversational shopping solution, you’ll be able to create […]
Reducing Return Rates with AI-Guided Buying Confidence
Opportunity High return rates stem from mismatched expectations, whether due to size, fit, color, or product use. Without personalized assistance at the decision-making stage, shoppers may buy the wrong product. Example Clarity prevents costly returns by providing product expertise based on deep product catalog understanding. AI-driven recommendations help ensure the right purchase the first time. […]
Scaling Personalized Shopping Assistance Without Hiring More Staff
Opportunity Delivering a high-touch, VIP shopping experience is expensive and difficult to scale. Live agents can’t always provide instant, personalized recommendations at scale. Example Clarity acts as a scalable AI shopping concierge, offering personalized product suggestions, expert guidance, and upselling opportunities—without the need for additional human resources. AI-driven engagement ensures every shopper receives the same […]
Boosting Conversions with AI-Powered Guided Shopping
Opportunity Many shoppers abandon their sessions without purchasing because they struggle to find the right product or need guidance before committing. Without real-time engagement opportunities, retailers miss out on valuable conversion opportunities. Example A brand integrates Clarity to dynamically assist shoppers based on browsing behavior, offering tailored product suggestions and interactive discovery paths. AI-driven conversations […]
Bloomreach Named a Leader in the 2025 Gartner Magic Quadrant for Personalization Engines
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Can Fast Shipping and Sustainability Coexist in Ecommerce?
With one-click orders and two-day shipping becoming the norm, how can companies align with these consumer expectations while embracing sustainability? In today’s episode of Commerce Experience, Roxy and Elena chat about the sustainability landscape in ecommerce. They highlight cost-saving and eco-friendly strategies while discussing how brands, like Patagonia and IKEA, are embracing sustainability through initiatives […]
