Webinar

The State of Commerce Experience: B2C in Europe

in partnership with Mindcurv and with guests from Forrester and Carrefour

'The State of Commerce Experience’ is a definitive commissioned study conducted by Forrester Consulting on behalf of Bloomreach that provides a sweeping view into the state of digital commerce today. Based on a two-part global survey conducted before and after the onset of Covid-19, this comprehensive study examines the latest commerce experience trends and how consumer behaviors and business priorities have changed relative to the coronavirus crisis.

Join us for the third part in a series of virtual events where key insights from The State of Commerce Experience study will be shared, with a lens on B2C commerce experience in Europe.

Date: Wednesday, June 17, 2020

Time: 3pm CEST

Duration: 1.5 hours
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In this virtual event, you’ll:

  • Get the latest industry analysis from a Forrester analyst guest speaker.
  • Hear from a technical development lead at Carrefour, one of the largest European grocers with websites in 12+ markets and grossing €77.91 billion in global revenue.
  • Discover the latest B2C commerce trends in Europe to inform decision making and stay prepared amidst dynamic market conditions.

The research shows that 86% of European businesses agree that digital is the future of their companies and that if they do not excel in digital, they will not have a business at some point in the future. Yet the study findings also suggest that an overwhelming majority of these businesses will struggle with achieving their eCommerce goals within the next 12 months.

Sponsored by Bloomreach and Mindcurv

Meet the speakers

Nick Barber, Senior Analyst, Forrester

Nick Barber, Senior Analyst, Forrester

Nick serves application development and delivery (AD&D) professionals. He specializes in video technologies, digital asset management (DAM) for customer experience, and personalization. In the video space, he covers online video platforms for sales and marketing and enterprise video technologies for training and employee experience. Nick also researches DAM, which has become a cornerstone technology for enterprises as they dramatically increase their creation of rich media content like images, video, and 3D assets. On the personalization front, Nick is exploring how personalized customer experiences live at the intersection of data and content.
Jesus Alberto, Technical Development Director, eCommerce, Carrefour

Jesus Alberto, Technical Development Director, eCommerce, Carrefour

Jesus is responsible for Carrefour's eCommerce development team and the QA team, He is responsible for applying agile methodologies (at scale) to meet all the needs of the eCommerce business team as well as managing and coaching technical people within the team.
Néstor González, Managing Director, Mindcurv

Néstor González, Managing Director, Mindcurv

Néstor is a Technical Solutions Architect, specialised in large-scale digital commerce projects where performance and reliability is a must. His core area of specialties include Oracle Commerce Suite, DevOps and Microservices. With over 18 years of digital commerce experience, he has strong technical skills and the ability to design a solution for a problem.

Nick Barber, Senior Analyst, Forrester

Nick serves application development and delivery (AD&D) professionals. He specializes in video technologies, digital asset management (DAM) for customer experience, and personalization. In the video space, he covers online video platforms for sales and marketing and enterprise video technologies for training and employee experience. Nick also researches DAM, which has become a cornerstone technology for enterprises as they dramatically increase their creation of rich media content like images, video, and 3D assets. On the personalization front, Nick is exploring how personalized customer experiences live at the intersection of data and content.

Jesus Alberto, Technical Development Director, eCommerce, Carrefour

Jesus is responsible for Carrefour's eCommerce development team and the QA team, He is responsible for applying agile methodologies (at scale) to meet all the needs of the eCommerce business team as well as managing and coaching technical people within the team.

Néstor González, Managing Director, Mindcurv

Néstor is a Technical Solutions Architect, specialised in large-scale digital commerce projects where performance and reliability is a must. His core area of specialties include Oracle Commerce Suite, DevOps and Microservices. With over 18 years of digital commerce experience, he has strong technical skills and the ability to design a solution for a problem.

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