Holiday Ecommerce in 2020: Three Quick-Win Commerce Strategies for Holiday Season Success

If there was ever a year to throw a spanner in the works, 2020 would be it. The pandemic has certainly changed and accelerated trends related to how we live and work, how we use technology and how we shop as consumers. Undoubtedly, the 2020 peak holiday season is shaping up to look quite different […]
Google’s Efforts to Democratize Online Shopping is Great News for Consumers, Brands and Retailers
Following its recent announcement that product results on the Google Shopping tab in the U.S. will consist primarily of free listings, Google announced today that it plans to make “free” Google shopping results present in its mainline search results. These efforts to democratize shopping on Google is great news for consumers, brands and retailers worldwide. […]
Introducing Experience-Driven Recommendations

For a long time, eCommerce has been on the hunt for the holy grail of personalization – a consistent, cross-channel experience that adapts to customer needs and goals in real-time. In today’s personalization industry, everyone collects source data (where you came from – e.g. referral source: campaign, email), journey data and preferences (e.g. browse behavior) […]
Digital Can Be The Great Equalizer

In this month of unprecedented protests following the murder of George Floyd, we are all channeling anger into introspection. Lets start here – we at Bloomreach stand with the protesters fighting for racial equity. For me, the murder of George Floyd betrays the ideals of the America I immigrated to and love. This is the place where hard […]
Brace Yourself For The Happiness Boom

This article first appeared on Forbes.com. Hang on, humanity. When this crisis has passed (and it will pass), we will be set up for two terrific booms: one in our economy and the other in our happiness. As a serial entrepreneur in Silicon Valley, I’ve seen firsthand — and more than once — how businesses […]
Before You Lose Your Head, Get Yourself a Pair of New Sunglasses

Re-platforming an established eCommerce site is an expensive and risky proposition. If you’ve been doing business online for the last 20 years, or if you have a complex IT infrastructure supporting a sophisticated operational model, you may have tens or even hundreds of millions of dollars worth of capabilities you’ve invested in to meet your […]