Bloomreach Renews Partnership With Saint-Gobain, UK & Ireland
MOUNTAIN VIEW, CA, March 1, 2022 – Bloomreach, the world’s #1 Commerce Experience Cloud, today announced a renewed partnership with Saint-Gobain UK & Ireland, part of the Saint-Gobain Group, the world's largest building materials manufacturer, whose solutions provide comfort, performance, and safety while addressing the challenges of sustainable construction, resource efficiency, and climate change. A partner since 2020, Saint-Gobain UK & Ireland will continue to use Bloomreach’s industry leading search and merchandising product offerings to enhance its online customer experience across five sites, including Jewson, Jewson Civils Frazer, Gibbs & Dandy, Minster Online, and George Boyd.
“We’ve recognized great value in the partnership we’ve built with Bloomreach over the past year. In enhancing our product discovery experience, we’ve made it even easier for customers of Jewson, Gibbs & Dandy and others in the UK to find the materials they need, no matter how they shop with us. We look forward to driving even greater benefits for our customers as this partnership continues,” said Barry Kartar, Director of App Delivery & Development, Saint-Gobain UK & Ireland.
The ability to offer customers a personalized and relevant online experience begins with highly sophisticated product discovery — ensuring that with each search, the right products are surfaced for the right customer. Backed by a commerce-specific AI engine powered with more than 12 years of data, Bloomreach Discovery empowers businesses to deliver just that.
Since adopting Discovery in 2020, a number of Saint-Gobain UK & Ireland’s building distribution brands have driven substantial improvements in online customer experience. Harnessing the power of AI-driven site search and merchandising, it has created a digital shopping experience that offers customers the same efficiency and ease as an in-branch visit.
“Looking at the second half of 2021, we saw an almost 1% boost in conversion rate via on-site search, compared with the same period the previous year. By putting the right products in front of the right customers, it’s clear that Bloomreach Discovery has helped us to drive a more relevant, efficient online shopping experience for our customers. Next, we’re looking to further use the tool in partnership with our new Digital Services brand during its launch and an exciting period of growth,” said Paul Stamp, Digital Marketing Director, Saint-Gobain UK & Ireland.
“Saint-Gobain has been a tremendous partner since 2020, sharing not only a like minded commitment to enhanced digital commerce experiences but also to creating a better, more sustainable world for the many communities we each serve,” said Raj De Datta, CEO and co-founder of Bloomreach. “We look forward to continuing to work with this industry-leader to make a positive impact on both the way people shop and the way businesses operate.”
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. For more information, visit Bloomreach.com.
Saint-Gobain designs, manufactures and distributes materials and solutions for the construction, mobility, healthcare and other industrial application markets. Developed through a continuous innovation process, they can be found everywhere in our living places and daily life, providing wellbeing, performance and safety, while addressing the challenges of sustainable construction, resource efficiency and the fight against climate change.
This strategy of responsible growth is guided by the Saint-Gobain purpose, “MAKING THE WORLD A BETTER HOME”, which responds to the shared ambition of all the women and men in the Group to act every day to make the world a more beautiful and sustainable place to live in.
Saint-Gobain UK & Ireland includes some of the best-known and respected companies in the construction sector focused on delivering performance and sustainability. including: British Gypsum, Jewson, Weber, Isover, Glassolutions, Saint-Gobain PAM, and Ecophon. Together they offer a range of high performance energy-saving products and solutions to help create great living places and improve daily life. For more information on Saint-Gobain, visit www.saint-gobain.co.uk.
€38.1 billion in sales in 2020
Operates in 70 countries
More than 167,000 employees