{"id":5290,"date":"2023-02-15T12:56:00","date_gmt":"2023-02-15T12:56:00","guid":{"rendered":"https:\/\/www.bloomreach.com\/bloomreach-leads-in-g2-marketing-automation-scores-for-quality-customer-support-revenue-analytics-a-b-testing-and-more"},"modified":"2024-09-12T12:18:52","modified_gmt":"2024-09-12T12:18:52","slug":"bloomreach-leads-in-g2-marketing-automation-scores-for-quality-customer-support-revenue-analytics-a-b-testing-and-more","status":"publish","type":"post","link":"\/en\/news\/2023\/bloomreach-leads-in-g2-marketing-automation-scores-for-quality-customer-support-revenue-analytics-a-b-testing-and-more\/","title":{"rendered":"Bloomreach Leads in G2 Marketing Automation Scores for Quality Customer Support, Revenue Analytics, A\/B Testing, and More"},"content":{"rendered":"<p style=\"margin-bottom: 20px;\"><strong>MOUNTAIN VIEW, CA, February 15, 2023 \u2013 <\/strong><a href=\"http:\/\/www.bloomreach.com\">Bloomreach<\/a>, the world\u2019s #1 Commerce Experience Cloud,&nbsp;today announced it leads in customer <a href=\"https:\/\/www.g2.com\/products\/bloomreach-bloomreach\/reviews\" target=\"_blank\" rel=\"noopener\">G2 scores<\/a> for a number of marketing automation categories against industry competitors. In analyses of hundreds of customer reviews collected by G2, Bloomreach was rated higher than competitors in key areas ranging from quality of support to A\/B testing. G2 is the largest and most trusted software marketplace, used by millions of people annually to make smarter software decisions based on authentic peer reviews.<\/p>\n<p dir=\"ltr\">\u201cEverything we do at Bloomreach is in service of our customers. To hear such positive feedback from them is an incredible honor,\u201d said Raj De Datta, co-founder and CEO, Bloomreach. \u201cWe\u2019re pleased to see the businesses we serve maximizing our industry-leading features \u2014 in A\/B testing, analytics, and so many other areas \u2014 and we\u2019ll continue to work hard to prove that there really is no upgrade from Bloomreach.\u201d&nbsp;<\/p>\n<p dir=\"ltr\">In G2 comparison reports based on data through January 2023, hundreds of customer reviews indicated Bloomreach\u2019s position as a leader in marketing automation. The company\u2019s ratings surpassed those of competing solutions including <a href=\"https:\/\/www.g2.com\/compare_reports\/bloomreach-and-braze-1bbb7793-260c-44ad-9a9f-f7e5e76de380.embed?featured=bloomreach-bloomreach\" target=\"_blank\" rel=\"noopener\">Braze<\/a>, <a href=\"https:\/\/www.g2.com\/compare_reports\/bloomreach-and-emarsys.embed?featured=bloomreach-bloomreach\" target=\"_blank\" rel=\"noopener\">Emarsys<\/a>, <a href=\"https:\/\/www.g2.com\/compare_reports\/bloomreach-and-oracle-responsys.embed?featured=bloomreach-bloomreach\" target=\"_blank\" rel=\"noopener\">Oracle Responsys<\/a>, and <a href=\"https:\/\/www.g2.com\/compare_reports\/bloomreach-and-klaviyo.embed?featured=bloomreach-bloomreach\" target=\"_blank\" rel=\"noopener\">Klaviyo<\/a> in areas such as:<\/p>\n<ul dir=\"ltr\">\n<li role=\"presentation\">A\/B Testing<\/li>\n<li role=\"presentation\">Automated email responses<\/li>\n<li role=\"presentation\">Building and personalizing emails<\/li>\n<li role=\"presentation\">Dynamic content<\/li>\n<li role=\"presentation\">Revenue analytics<\/li>\n<li role=\"presentation\">Segmentation<\/li>\n<\/ul>\n<p dir=\"ltr\">Its average return on investment (ROI, in months) was also noted by customers to be faster than or equal to all competing solutions (with the exception of Klaviyo, which had no available data on ROI). In addition, Bloomreach was rated above its competitors in critical areas relating to overall service, including: quality of support, being a good partner in doing business, and likelihood to recommend. G2 also named Bloomreach as a leader in multiple categories within its <a href=\"https:\/\/company.g2.com\/news\/g2-winter-2023-reports#:~:text=Software%20Companies%20and%20Products%20on,moving%20from%20eighth%20into%20sixth.\" target=\"_blank\" rel=\"noopener\">G2 Winter 2023 Reports<\/a>. Bloomreach was named the #1 leading customer data platform in the UK and EU, the #1 trending digital experience platform leader, and received an A+ in quality of support.&nbsp;<\/p>\n<p dir=\"ltr\">&#8220;Bloomreach has been identified as a Leader in Marketing Automation, Personalization Engines, and Customer Data Platforms and many others by G2, the world\u2019s largest and most trusted software marketplace. This recognition is based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2,\u201d said Victoria Blackwell, Sr. Market Research Analyst, G2.<\/p>\n<p dir=\"ltr\">Visit the <a href=\"https:\/\/www.bloomreach.com\/en\/library\/analyst-reports\">Bloomreach<\/a> website to learn more about its industry and analyst recognitions.&nbsp;<\/p>\n<p dir=\"ltr\">###<\/p>\n<p><strong>About Bloomreach<\/strong><br \/>\nBloomreach is the world\u2019s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: <strong>Discovery<\/strong>, offering AI-driven search and merchandising; <strong>Content<\/strong>, offering a headless CMS; and <strong>Engagement<\/strong>, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern M\u00fcnchen, and Marks &amp; Spencer. For more information, visit <a href=\"https:\/\/bit.ly\/2EfrSOZ\" target=\"_blank\" rel=\"noopener\">Bloomreach.com<\/a>.<\/p>\n<p><strong>Media Contact:<\/strong><br \/>\nMichelle DeMaio<br \/>\nBloomreach<br \/>\nCorporate Communications<br \/>\n<a href=\"mailto:michelle.demaio@bloomreach.com\">michelle.demaio@bloomreach.com<\/a>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MOUNTAIN VIEW, CA, February 15, 2023 \u2013 Bloomreach, the world\u2019s #1 Commerce Experience Cloud,&nbsp;today announced it leads in customer G2 scores for a number of marketing automation categories against industry competitors. In analyses of hundreds of customer reviews collected by G2, Bloomreach was rated higher than competitors in key areas ranging from quality of support [&hellip;]<\/p>\n","protected":false},"author":330,"featured_media":5291,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-5290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/posts\/5290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/users\/330"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/comments?post=5290"}],"version-history":[{"count":1,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/posts\/5290\/revisions"}],"predecessor-version":[{"id":41433,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/posts\/5290\/revisions\/41433"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/media\/5291"}],"wp:attachment":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/media?parent=5290"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/tags?post=5290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}