{"id":61786,"date":"2025-06-11T09:12:05","date_gmt":"2025-06-11T09:12:05","guid":{"rendered":"https:\/\/www.bloomreach.com\/?page_id=61786"},"modified":"2025-07-22T18:13:21","modified_gmt":"2025-07-22T18:13:21","slug":"conversational-shopping-report","status":"publish","type":"page","link":"https:\/\/www.bloomreach.com\/en\/conversational-shopping-report","title":{"rendered":"Conversational Shopping Report"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"61786\" class=\"elementor elementor-61786\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6074dd e-flex e-con-boxed e-con e-parent\" data-id=\"d6074dd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c697a4 e-con-full e-flex e-con e-child\" data-id=\"6c697a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b679ff2 elementor-widget elementor-widget-image\" data-id=\"b679ff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"177\" height=\"38\" src=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2024\/08\/br-logo-primary-white.svg\" class=\"attachment-full size-full wp-image-47806\" alt=\"br-logo-primary-white\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a62ee18 elementor-widget elementor-widget-heading\" data-id=\"a62ee18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">The Agentic Platform for Personalization<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40f98d5 e-con-full e-flex e-con e-child\" data-id=\"40f98d5\" data-element_type=\"container\" data-e-type=\"container\" id=\"hero\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-c3020ce e-con-full e-flex e-con e-child\" data-id=\"c3020ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddd0e82 elementor-widget elementor-widget-heading\" data-id=\"ddd0e82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">It\u2019s Time <br>To Shop&nbsp;Like Humans&nbsp;Again<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d2a29e elementor-widget elementor-widget-heading\" data-id=\"0d2a29e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Shoppers are tired of hitting frustrating dead ends while shopping online. Our report uncovers what customers now expect from brands \u2014 and how you can deliver with conversational shopping. <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<a class=\"elementor-element elementor-element-53453a3 e-con-full e-flex e-con e-child\" data-id=\"53453a3\" data-element_type=\"container\" data-e-type=\"container\" href=\"#key-insights\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d84bd88 elementor-widget elementor-widget-image\" data-id=\"d84bd88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"21\" height=\"12\" src=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/arrow-down-white.svg\" class=\"attachment-full size-full wp-image-61794\" alt=\"arrow-down-white\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d96c96 elementor-widget elementor-widget-heading\" data-id=\"4d96c96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">See Key Insights<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72c71c4 e-con-full bloomreach_hs_form e-flex e-con e-child\" data-id=\"72c71c4\" data-element_type=\"container\" data-e-type=\"container\" id=\"get-the-report\">\n\t\t\t\t<div class=\"elementor-element elementor-element-556031f elementor-widget elementor-widget-heading\" data-id=\"556031f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get the report<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22ffb20 elementor-widget elementor-widget-hubspot_widget\" data-id=\"22ffb20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hubspot_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"hubspot-form-elementor\">\n            <div class=\"hubspot-form-container\" data-portal-id=\"7227558\"\n                data-form-id=\"c81d4551-c285-490a-b9da-b613b0a30db5\"\n                id=\"hubspot-form-c81d4551-c285-490a-b9da-b613b0a30db5-69f01f01ab95b\"\n            ><\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4850d1d e-flex e-con-boxed e-con e-parent\" data-id=\"4850d1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-782ce55 elementor-widget elementor-widget-heading\" data-id=\"782ce55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><strong>Conversational Shopping<\/strong> Isn\u2019t a Passing Trend. <br>Download the Report To Discover:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-679af8c e-flex e-con-boxed e-con e-parent\" data-id=\"679af8c\" data-element_type=\"container\" data-e-type=\"container\" id=\"key-insights\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b16130d e-con-full e-flex e-con e-child\" data-id=\"b16130d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-789962a elementor-widget elementor-widget-image\" data-id=\"789962a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"762\" height=\"429\" src=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-1.jpg\" class=\"attachment-full size-full wp-image-61800\" alt=\"report-img-1\" srcset=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-1.jpg 762w, https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-1-300x169.jpg 300w\" sizes=\"(max-width: 762px) 100vw, 762px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d44131 e-con-full e-flex e-con e-child\" data-id=\"1d44131\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bceeeb0 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"bceeeb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why You Shouldn\u2019t Leave Conversational Shopping on Read <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab72001 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ab72001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our research shows that <strong>93% of shoppers consider conversational capabilities important.<\/strong><\/p><p>\u00a0<\/p><p>That means they\u2019re going to seek out these conversations \u2014 with or without you. Simply having AI isn\u2019t enough anymore, but having AI that can humanize shopping? That\u2019s worth talking about.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7938795 e-flex e-con-boxed e-con e-parent\" data-id=\"7938795\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-df41674 e-con-full e-flex e-con e-child\" data-id=\"df41674\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-315fdf2 elementor-widget__width-initial elementor-widget elementor-widget-video\" data-id=\"315fdf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/conversational-report-snippet.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b921cea e-con-full e-flex e-con e-child\" data-id=\"b921cea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dfa9be elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"7dfa9be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How You Can Actually Personalize Shopping  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9cc661 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c9cc661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Don\u2019t just react \u2014 understand. Conversational shopping proactively engages your customers and adapts to their preferences.<\/p><p>\u00a0<\/p><p>In fact, AI shopping assistants are good enough that <strong>over 46% believe AI would offer more honest advice about an outfit than a friend.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47d55e1 e-flex e-con-boxed e-con e-parent\" data-id=\"47d55e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ffd6705 e-con-full e-flex e-con e-child\" data-id=\"ffd6705\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-746ea59 elementor-widget elementor-widget-image\" data-id=\"746ea59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"762\" height=\"429\" src=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-2.jpg\" class=\"attachment-full size-full wp-image-61797\" alt=\"report-img-2\" srcset=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-2.jpg 762w, https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-2-300x169.jpg 300w\" sizes=\"(max-width: 762px) 100vw, 762px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b26554 e-con-full e-flex e-con e-child\" data-id=\"2b26554\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f385aa elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0f385aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why Driving \ud83d\ude0d Reactions Leads to \ud83d\udcb0 Results<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91d2ed6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"91d2ed6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conversations make shopping feel magical again, which is why <strong>97% of shoppers who have used an AI shopping assistant find it helpful.<\/strong><\/p><p>And these customer likes lead to revenue spikes \u2014 expect an <strong>average of 33% higher revenue per visit<\/strong> with conversational shopping.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-971a4c5 e-flex e-con-boxed e-con e-parent\" data-id=\"971a4c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-af0fa33 e-con-full e-flex e-con e-child\" data-id=\"af0fa33\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f92644d elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"f92644d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"429\" height=\"566\" src=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-banner-box.png\" class=\"attachment-full size-full wp-image-61806\" alt=\"report-img-banner-box\" srcset=\"https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-banner-box.png 429w, https:\/\/www.bloomreach.com\/wp-content\/uploads\/2025\/06\/report-img-banner-box-227x300.png 227w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f02be07 e-con-full e-flex e-con e-child\" data-id=\"f02be07\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9296edc elementor-widget elementor-widget-heading\" data-id=\"9296edc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Your Customers Are Already Talking About Your Brand.\n<br>Get Them To <strong>Talk TO Your Brand.<\/strong><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45b60e0 elementor-widget elementor-widget-text-editor\" data-id=\"45b60e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conversational shopping is transforming how people shop. Get the insights you need to speak the language customers now expect. Our new report explores how conversational AI is teaching people to shop like humans again \u2014 and what that means for your brand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78993dc elementor-widget elementor-widget-bloomreach_buttons\" data-id=\"78993dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bloomreach_buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div><\/div>        <a class=\"br-cta \"  href=\"#get-the-report\"><strong>Get the Report<\/strong><span><\/span><\/a>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Agentic Platform for Personalization It\u2019s Time To Shop&nbsp;Like Humans&nbsp;Again Shoppers are tired of hitting frustrating dead ends while shopping online. Our report uncovers what customers now expect from brands \u2014 and how you can deliver with conversational shopping. See Key Insights Get the report Conversational Shopping Isn\u2019t a Passing Trend. Download the Report To [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-61786","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/pages\/61786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/comments?post=61786"}],"version-history":[{"count":5,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/pages\/61786\/revisions"}],"predecessor-version":[{"id":64746,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/pages\/61786\/revisions\/64746"}],"wp:attachment":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/media?parent=61786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}