{"id":2254,"date":"2024-05-09T13:58:36","date_gmt":"2024-05-09T13:58:36","guid":{"rendered":"https:\/\/www.bloomreach.com\/legal\/subprocessors"},"modified":"2026-02-09T09:12:36","modified_gmt":"2026-02-09T09:12:36","slug":"subprocessors","status":"publish","type":"legal","link":"https:\/\/www.bloomreach.com\/en\/legal\/subprocessors","title":{"rendered":"List of Subprocessors"},"content":{"rendered":"\n\n\n

List of Bloomreach Subprocessors<\/strong><\/h2>\n\n\n\n

Last updated:\u00a0 9 February 2026
\u00a0\u00a0\u00a0\u00a0<\/p>\n\n\n\n

Country<\/strong><\/td>Identification of sub-processor<\/strong><\/td>Services<\/strong><\/td>Additional information <\/strong><\/td><\/tr>
Bloomreach Engagement and Clarity sub-processors<\/strong><\/td><\/tr>
Ireland<\/td>Google Cloud EMEA Ltd, 70 Sir John Rogerson\u2019s Quay, D02 R296, Dublin 2, Dublin<\/td>Hosting<\/td>Applicable to all Engagement and Clarity customers outside of the United States<\/td><\/tr>
USA<\/td>Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States<\/td>Hosting<\/td>Applicable to all Engagement and Clarity customers in the United States<\/td><\/tr>
Ireland<\/td>Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland<\/td>Product development, Content<\/td>Applicable to all Engagement and Clarity customers<\/td><\/tr>
USA<\/td>Databricks, Inc., 160 Spear Street, Suite 1300, San Francisco, CA 94105, USA<\/td>Product development<\/td>Applicable to all Engagement and Clarity customers<\/td><\/tr>
USA<\/td>Mailgun Technologies, Inc., 535 Mission St., San Francisco, CA, 94105, USA<\/td>Messaging<\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
USA <\/td>Infobip Inc., 300 Elliott Avenue W, Suite 200, Seattle, WA  98119, USA<\/td>Messaging <\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
USA<\/td>Contact Center Compliance Corporation, 350 E St #300A, Santa Rosa, CA 95404, USA <\/td>Messaging<\/td>Applicable to select US Engagement customers <\/td><\/tr>
Germany<\/td>elastic.io GmbH, Rabinstrasse 4, 53111 Bonn, Germany, registered in register of companies maintained by District Court Ansbach under No. HRB 19798<\/td>iPaaS Software<\/td>Applicable to select Engagement customers <\/td><\/tr>
The Netherlands<\/td>CM Online B.V., with the registered office at Konijnenberg 30, Breda, 4825BD, Netherlands<\/td>SMS<\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
UK<\/td>Sinch UK Ltd., with its registered office at Cap House, 9-12 Long Lane, London, England, EC1A 9HA<\/td>Messaging services<\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
Poland<\/td>VERCOM S.A., Roosevelta 22, 60-829 Pozna\u0144, NIP: 781-17-65-125, REGON: 300061423, KRS: 0000535618 (District Court in Pozna\u0144 Nowe Miasto and Wilda, 8th Commercial Division)<\/td>Emailing<\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
USA<\/td>Twilio, Inc., 101 Spear Street, 5th Floor, San Fransisco, CA 94105, USA<\/td>SMS, Emailing<\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
USA<\/td>OpenAI, L.L.C. 3180 18th Street, San Francisco, CA  94110, USA<\/td>Content, Support<\/td>Applicable to all Engagement and Clarity customers<\/td><\/tr>
USA<\/td>Zendesk, Inc., 989 Market Street, San Francisco, California 94103, USA<\/td>Support<\/td>Applicable to all Engagement and Clarity customers<\/td><\/tr>
France<\/td>SENDINBLUE, a simplified joint-stock company registered with the Paris Trade and Companies Register under number 498019298 with its registered office at 55 rue d\u2019Amsterdam, 75008 Paris, France<\/td>Emailing<\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
Australia<\/td>Hyperlocal Pty Ltd trading as Tall Bob,A.B.N 65 152 948 377 of Suite 9, 107-111 High Street, Prahran 3181, VIC, Australia<\/td>SMS<\/td>Applicable to the Engagement customers who elect to use the sub-processor for messaging services<\/td><\/tr>
Luxembourg<\/td>Amazon Web Services EMEA S\u00c0RL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (only for Customers who order services provided by Amazon)<\/td>AWS Transfer Family,Amazon Simple Storage Service (Amazon S3)<\/td>Applicable to the Engagement customers whose agreement with Bloomreach specifically refers to Amazon Simple Storage Service<\/td><\/tr>
USA<\/td>Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107<\/td>Content Delivery Network<\/td>Applicable to select Engagement and Clarity customers <\/td><\/tr>
USA<\/td>Splunk LLC, 3098 Olsen Drive, San Jose, California 95128, USA<\/td>Log management<\/td>Applicable to all Engagement and Clarity customers <\/td><\/tr>
Slovakia<\/td>Panaxeo, s. r. o., a limited liability company having its registered seat at Kutuzovova 11, 831 01 Bratislava, Slovakia, Identification no.: 51712202<\/td>Log management<\/td>Applicable to all Engagement and Clarity customers<\/td><\/tr>
Bloomreach Discovery & Content sub-processors<\/strong><\/td><\/tr>
Luxembourg<\/td>Amazon Web Services EMEA S\u00c0RL, 38 Avenue John F. Kennedy, L-1855 Luxembourg<\/td>Hosting<\/td>Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location <\/td><\/tr>
USA<\/td>Amazon Web Services, Inc. (AWS), 410 Terry Avenue North, Seattle, WA 98109-5210<\/td>Hosting <\/td>Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location<\/td><\/tr>
USA<\/td>Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 United States<\/td>Hosting<\/td>Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location<\/td><\/tr>
Ireland<\/td>Google Cloud EMEA Ltd, 70 Sir John Rogerson\u2019s Quay, D02 R296, Dublin 2, Dublin<\/td>Hosting<\/td>Applicable to select Discovery & Content customers depending on the relevant hosting provider and customer location<\/td><\/tr>
Ireland<\/td>Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland<\/td>Product development, Content<\/td>Applicable to all Discovery & Content customers<\/td><\/tr>
USA<\/td>Databricks, Inc., 160 Spear Street, Suite 1300, San Francisco, CA 94105, USA<\/td>Product development<\/td>Applicable to all Discovery customers<\/td><\/tr>
USA<\/td>Zendesk, Inc., 989 Market Street, San Francisco, California 94103, USA<\/td>Support<\/td>Applicable to all Discovery & Content customers<\/td><\/tr>
USA<\/td>OpenAI, L.L.C. 3180 18th Street, San Francisco, CA  94110, USA<\/td>Content, Support<\/td>Applicable to all Discovery & Content customers<\/td><\/tr>
The Netherlands<\/td>LeaseWeb Netherlands BV, Hessenbergweg 951101CX Amsterdam<\/td>Cloud computing, hosting <\/td>Applicable to select Content customers only<\/td><\/tr>
USA <\/td>Okta, Inc., 100 First Street, San Francisco, California 94105, USA<\/td>Authentication<\/td>Applicable to select Content & Discovery customers<\/td><\/tr>
USA<\/td>Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107<\/td>Content Delivery Network<\/td>Applicable to select Content & Discovery customers <\/td><\/tr>
USA<\/td>Crowdstrike, 150 Mathilda Place, Suite 300, Sunnyvale, California 94086, USA<\/td>Log management<\/td>Applicable to select Content & Discovery customers<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

List of Bloomreach Affiliates may be found <\/strong> here<\/strong><\/a> .  <\/strong><\/p>\n\n\n\n

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