{"id":2220,"date":"2024-05-09T13:58:09","date_gmt":"2024-05-09T13:58:09","guid":{"rendered":"https:\/\/www.bloomreach.com\/legal\/engagement-appendix-08-16-23"},"modified":"2024-09-12T12:50:38","modified_gmt":"2024-09-12T12:50:38","slug":"engagement-appendix-08-16-23","status":"publish","type":"legal","link":"https:\/\/www.bloomreach.com\/en\/legal\/engagement-appendix-08-16-23","title":{"rendered":"Engagement Appendix 2023"},"content":{"rendered":"<section>\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-lg-12\">\n<!--content start--><\/p>\n<h1 class=\"text-center\">Terms of Service Archive for Bloomreach Engagement<\/h1>\n<p><\/p>\n<h4>Product Appendix &#8211; Engagement<\/h4>\n<p>\n\t<a href=\"https:\/\/www.bloomreach.com\/en\/legal\/engagement-appendix-08-16-23\" target=\"_blank\" rel=\"noopener noreferrer\">Product Appendix<\/a> (January 1, 2022 &#8211; August 16, 2023)<\/p>\n<h4>General terms and conditions<\/h4>\n<p><a href=\"https:\/\/www.bloomreach.com\/en\/legal\/msa\/bloomreach-engagement-gtc\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (from March 1 2022)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (November 11, 2020 \u2013 February 28, 2022)<\/p>\n<p>\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions-10-11-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (October 14, 2019 \u2013 November 10, 2020)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions-14-10-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (March 29, 2019 \u2013 October 13, 2019)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_28-03-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (October 5, 2018 \u2013 March 28, 2019)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_31-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (August 31, 2018 \u2013 October 4, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_30-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (August 13, 2018 \u2013 August 30, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_12-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (July 3, 2018 \u2013 August 12, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_02_07_2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (April 11, 2018 \u2013 July 2, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_01-03-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (March 1, 2018 \u2013 April 10, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_2017.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General terms and conditions<\/a> (March 21, 2017 \u2013 February 28, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/general_terms_and_conditions_us.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">General Terms and Conditions for US market<\/a> (January 16, 2019 \u2013 March 28, 2019)<\/p>\n<h4>List of sub-processors<\/h4>\n<p><a href=\"https:\/\/www.bloomreach.com\/en\/legal\/subprocessors\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors<\/a> (from March 1, 2022)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors<\/a> (July 19, 2021 &#8211; February 28, 2022)  <br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors-18-07-2021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors<\/a> (January 7, 2021 \u2013 July 18, 2021)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors-11-11-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors<\/a> (November 11, 2020 \u2013 January 6, 2021)<\/p>\n<h4>List of sub-processors and sub-contractors<\/h4>\n<p><a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors-10-11-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (April 21, 2020 \u2013 November 10, 2020)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors-21-04-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (March 24, 2019 \u2013 April 20, 2020)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors-23-03-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (February 1, 2019 \u2013 March 23, 2020)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors-31-01-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (August 14, 2019 \u2013 January 31, 2020)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors-13-08-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (March 19, 2018 \u2013 August 13, 2019)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors-19-03-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (February 21, 2018 \u2013 March 18, 2019)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors-21-02-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (December 21, 2018 \u2013 February 20, 2019)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors_20-12-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (December 7, 2018 \u2013 December 20, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors_06-12-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (August 31, 2018 \u2013 December 6, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors_30-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (August 13, 2018 \u2013 August 30, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors_12-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (June 6, 2018 \u2013 August 12, 2018)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_sub-processors_and_sub-contractors_06-06-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of sub-processors and sub-contractors<\/a> (March 8, 2018 \u2013 June 5, 2018)<\/p>\n<h4>List of Exponea Affiliates<\/h4>\n<p><a href=\"https:\/\/www.bloomreach.com\/en\/legal\/group-companies\" target=\"_blank\" rel=\"noopener noreferrer\">List of Exponea Affiliates<\/a> (from June 11, 2021)<\/p>\n<p>\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_exponea_affiliates-10-06-2021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of Exponea Affiliates<\/a> (January 27, 2021 \u2013 June 10, 2021)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_exponea_affiliates-26-01-2021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of Exponea Affiliates<\/a> (January 4, 2021 \u2013 January 26, 2021)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/list_of_exponea_affiliates-03-01-2021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">List of Exponea Affiliates<\/a> (until January 3, 2021)<\/p>\n<h4>Sub-processors and webhosting policy<\/h4>\n<p>\n<a href=\"https:\/\/www.bloomreach.com\/en\/legal\/bloomreach-engagement-webhosting\" target=\"_blank\" rel=\"noopener noreferrer\">Sub processors and webhosting policy<\/a> (November 11, 2020 \u2013 February 28, 2022)<\/p>\n<p>\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/sub-processors_and_webhosting_policy-10-11-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sub processors and webhosting policy<\/a> (October 14, 2019 \u2013 November 10, 2020)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/sub-processors_and_webhosting_policy-14-10-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sub processors and webhosting policy<\/a> (March 29, 2018 \u2013 October 13, 2019)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/sub-processors_and_webhosting_policy_28-03-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sub processors and webhosting policy<\/a> (August 31, 2018 \u2013 March 28, 2019)<br \/>\n<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/sub-processors_and_webhosting_policy_30-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Sub processors and webhosting policy<\/a> (March 1, 2018 \u2013 August 30, 2018)<\/p>\n<h4>Terms of use for third party integrations<\/h4>\n<p>\n\t<a href=\"https:\/\/www.bloomreach.com\/en\/legal\/bloomreach-engagement-integration-terms \" target=\"_blank\" rel=\"noopener noreferrer\">Terms of use for third party intergrations<\/a> (from March 1, 2022)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/terms_of_use_for_third_party_intergrations.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Terms of use for third party intergrations<\/a> (November 11, 2020 \u2013 February 28, 2022)<\/p>\n<p>\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/terms_of_use_for_third_party_intergrations-10-11-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Terms of use for third party intergrations<\/a> (March 29, 2019 \u2013 November 10, 2020)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/terms_of_use_for_third_party_intergrations_28-03-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Terms of use for third party intergrations<\/a> (August 31, 2018 \u2013 March 28, 2019)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/terms_of_use_for_third_party_intergrations_30-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Terms of use for third party intergrations<\/a> (March 1, 2018 \u2013 August 30, 2018)\n<\/p>\n<h4>Data processing addendum<\/h4>\n<p>\n\t<a href=\"https:\/\/www.bloomreach.com\/en\/legal\/bloomreach-engagement-dpa\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (from January 1, 2022 for new customers, from March 1, 2022 for customers with contract start date prior to January 1, 2022)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/data_processing_addendum.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (November 11, 2020 \u2013 February 28, 2022)<\/p>\n<p>\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/data_processing_addendum-10-11-2020.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (October 14, 2019 \u2013 November 10, 2020)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/data_processing_addendum-14-10-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (March 29, 2018 \u2013 October 13, 2019)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/data_processing_addendum_28-03-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (August 31, 2018 \u2013 March 28, 2019)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/data_processing_addendum_30_08_2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (June 6, 2018 \u2013 August 30, 2018)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/data_processing_addendum_06_06_2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (April 20, 2018 \u2013 June 5, 2018)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/data_processing_addendum_19-04-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Data processing addendum<\/a> (April 1, 2018 \u2013 April 19, 2018)\n<\/p>\n<h4>Specific terms for customers using Mailjet<\/h4>\n<p>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/specific_terms_for_customers_using_mailjet.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Mailjet Terms<\/a> (March 29, 2019 \u2013 February 28, 2022)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/specific_terms_for_customers_using_mailjet_28-03-2019.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Mailjet Terms<\/a> (August 31, 2018 \u2013 March 28, 2019)<br \/>\n\t<a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/specific_terms_for_customers_using_mailjet_30-08-2018.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Mailjet Terms<\/a> (July 3, 2018 \u2013 August 30, 2018)\n<\/p>\n<h4>Arbitration Agreement for US market<\/h4>\n<p><a href=\"https:\/\/br-cms.bloomreach.com\/site\/binaries\/content\/assets\/assets\/legal\/archives\/arbitration_agreement_us.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Arbitration Agreement for US market<\/a> (January 16, 2019 \u2013 March 28, 2019)<\/p>\n<p><!--content end-->\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"parent":0,"menu_order":0,"template":"","class_list":["post-2220","legal","type-legal","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/legal\/2220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/legal"}],"about":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/types\/legal"}],"version-history":[{"count":0,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/legal\/2220\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/media?parent=2220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}