{"id":6944,"date":"2025-08-08T21:52:05","date_gmt":"2025-08-08T21:52:05","guid":{"rendered":"https:\/\/www.bloomreach.com\/case_study\/how-miele-has-leveraged-automation-to-meet-customers-needs"},"modified":"2026-02-27T18:16:25","modified_gmt":"2026-02-27T18:16:25","slug":"miele","status":"publish","type":"case_study","link":"https:\/\/www.bloomreach.com\/en\/case-studies\/miele","title":{"rendered":"Miele Cuts Customer Service Calls and Drives Revenue Growth With Bloomreach"},"content":{"rendered":"\n<p><em>The text in this case study was created using AI-based transcription and summarization tools. Minor edits were made for clarity. The copy reflects the views expressed in the original video.<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/www.miele.com\/en\/com\/index.htm\" target=\"_blank\" rel=\"noreferrer noopener\">Miele<\/a> is a premium global appliance manufacturer, renowned for its high-quality kitchen and home appliances. With over a century of innovation, Miele serves millions of customers while adhering to its brand promise of \u201cImmer Besser\u201d (forever better).<\/p>\n\n\n\n<p><\/p>\n","protected":false},"author":1,"featured_media":6945,"template":"","industry":[86,82],"channel":[332,270,333],"class_list":["post-6944","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","channel-analytics","channel-in-app","channel-website"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/case_study\/6944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/case_study"}],"about":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/types\/case_study"}],"author":[{"embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/case_study\/6944\/revisions"}],"predecessor-version":[{"id":66749,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/case_study\/6944\/revisions\/66749"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/media\/6945"}],"wp:attachment":[{"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/media?parent=6944"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/industry?post=6944"},{"taxonomy":"channel","embeddable":true,"href":"https:\/\/www.bloomreach.com\/en\/wp-json\/wp\/v2\/channel?post=6944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}