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2020 Gartner Magic Quadrant for Digital Experience Platforms (DXP)

Access what we believe is an authoritative overview of the DXP vendor landscape.

We believe that the Gartner Magic Quadrant for Digital Experience Platforms (DXP) report helps inform technology buyers about the key elements a DXP must provide to drive value for the business, and its customers, well into the future.

DXP was introduced as a Magic Quadrant category in 2018, reflecting the evolution of technologies that drive experience. Two years on, and we believe the need has intensified for DXPs that help companies like yours to integrate all systems, technologies and applications, setting up the business for collaboration, agility and momentum across all digital operations.

Who is this report for:

We believe that this report is interesting for all digital leaders and IT decision makers looking to build, launch and orchestrate winning digital experiences at speed and scale.

Inside this report, we believe, you’ll find:

 Gartner’s DXP definition: Learn how Gartner defines a DXP including its key components, capabilities and functionalities.

 2020 DXP vendor landscape overview: Get insights into how the DXP vendor landscape has changed in the last year based on vendor vision and ability to execute

 Top 14 DXP vendor comparison: Access a detailed overview of each DXP vendor’s strengths and weaknesses in Gartner’s opinion.


About Gartner

Gartner Magic Quadrant for Digital Experience Platforms, Irina Guseva, Gene Phifer, Mike Lowndes, 29 January 2020. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Bloomreach.