Webinar

The State of Commerce Experience in DACH

with Guests from Forrester and Bosch Power Tools

‘The State of Commerce Experience’ is a definitive research study conducted by Forrester Consulting on behalf of Bloomreach, providing a sweeping view into the state of digital commerce experience today. Based on a two-part global survey before and after the Covid-19 crisis began, this comprehensive study examines the latest commerce experience trends and the impact of the pandemic on consumer behaviors and business priorities.

Register for the first in a series of virtual events about the research findings, with a lens on the eCommerce market in the DACH region.

Duration: 1.5 hours
Watch now On-demand

Join us online and you'll get:

  • An exclusive breakdown of how German businesses are currently navigating eCommerce operations
  • A comparative view of the DACH commerce market before and after the onset of the COVID-19 crisis.
  • lluminating insights on digital commerce experiences today and the implications for a post-coronavirus future.

Since the onset of Covid-19, eCommerce has become the main buying avenue for German shoppers and 50% of customers are now shopping for products they've never bought online before. With such a dramatic shift towards online, having an effective digital commerce strategy is vital.

This is a must-join event for any business in DACH navigating the changing market conditions and setting mid- to long-term business priorities.

Sponsored by Bloomreach and diva-e

Meet the speakers

Nick Barber, Forrester Senior Analyst

Nick Barber, Forrester Senior Analyst

Nick serves application development and delivery (AD&D) professionals. He specializes in video technologies, digital asset management (DAM) for customer experience, and personalization. In the video space, he covers online video platforms for sales and marketing and enterprise video technologies for training and employee experience. Nick also researches DAM, which has become a cornerstone technology for enterprises as they dramatically increase their creation of rich media content like images, video, and 3D assets. On the personalization front, Nick is exploring how personalized customer experiences live at the intersection of data and content.
Brady Murphy, Global Capability Owner, B2C Digital Solutions at Robert Bosch Power Tools

Brady Murphy, Global Capability Owner, B2C Digital Solutions at Robert Bosch Power Tools

Brady Murphy has over 15 years of Digital Marketing, Ecommerce and Web Analytics experience across retail and consumer packed goods. Brady has spent the last 5 years working in the Robert Bosch Power Tools Business Digital Group in United States and Germany. He is currently the Global Capability Owner, B2C Digital Solutions at Robert Bosch Power Tools in Leinfelden-Echterdingen.
Sirko Schneppe, Founder & CSO diva-e Platforms

Sirko Schneppe, Founder & CSO diva-e Platforms

Since the WorldWideWeb has existed as we know it, Sirko Schneppe has been using it for his business success. Already during his studies in the 90s, the graduate in business informatics dealt with the emerging Internet and quickly became part of the steadily growing community of e-commerce experts in Germany. This gave him the opportunity to gain extensive experience in building various online business models from the very beginning until today. In 2003, the serial entrepreneur founded the e-commerce service provider Ageto together with Sascha Sauer and Patrick Israel and was one of the creators and co-founders of diva-e. Today, he is responsible for sales, marketing and business development.

Nick Barber, Forrester Senior Analyst

Nick serves application development and delivery (AD&D) professionals. He specializes in video technologies, digital asset management (DAM) for customer experience, and personalization. In the video space, he covers online video platforms for sales and marketing and enterprise video technologies for training and employee experience. Nick also researches DAM, which has become a cornerstone technology for enterprises as they dramatically increase their creation of rich media content like images, video, and 3D assets. On the personalization front, Nick is exploring how personalized customer experiences live at the intersection of data and content.

Brady Murphy, Global Capability Owner, B2C Digital Solutions at Robert Bosch Power Tools

Brady Murphy has over 15 years of Digital Marketing, Ecommerce and Web Analytics experience across retail and consumer packed goods. Brady has spent the last 5 years working in the Robert Bosch Power Tools Business Digital Group in United States and Germany. He is currently the Global Capability Owner, B2C Digital Solutions at Robert Bosch Power Tools in Leinfelden-Echterdingen.

Sirko Schneppe, Founder & CSO diva-e Platforms

Since the WorldWideWeb has existed as we know it, Sirko Schneppe has been using it for his business success. Already during his studies in the 90s, the graduate in business informatics dealt with the emerging Internet and quickly became part of the steadily growing community of e-commerce experts in Germany. This gave him the opportunity to gain extensive experience in building various online business models from the very beginning until today. In 2003, the serial entrepreneur founded the e-commerce service provider Ageto together with Sascha Sauer and Patrick Israel and was one of the creators and co-founders of diva-e. Today, he is responsible for sales, marketing and business development.

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